After default language set to Japanese, a blank page show up

[asiams]

Hello

I have successfully installed Civi on my joomla site. The English default was running fine. So I added a contact without problem.

Ok, now I wanted to set the default language to Japanese. This went ok. Just before I saved the setting, there was warning saying in red, this setup will change, proceed with caution. Or something like that. Because I wanted to set it to Japanese, I went on proceeding.

After that, on the dashboard, the newly added contact disappeared. So I thought it was reset. Ok, I will add the same contact again. When the input was done, there was a notification saying the same person is already in the db. So I edited the previous one. Saved it.

I added another contact. Then I left for a while. Came back and tried to add some more contacts. But this time, I get just a blank screen.

Here is my server setup:

Joomla 5.1.15
PHP 5.2.12
Mysql 5.0.89 Community

pcre in PHP
PCRE (Perl Compatible Regular Expressions) Support    enabled
PCRE Library Version    7.9 2009-04-11
Directive   Local Value   Master Value
pcre.backtrack_limit   100000   100000
pcre.recursion_limit   100000   100000

I guess something has happened in server upgrade. I am using Cpanel/CentOS 4.8 Standard.

I have checked on the FAQ section with 4 suggestive reasons why this goes blank:

Common causes of blank pages are:

    * insuffient memory for PHP (should be at least 24M — see http://drupal.org/node/29268 and [more information for changing PHP settings ]).

   --> My setup is 64M

    * directories not writable

   --> Joomla directories are all writable. I am not sure if there are specific directories that need to be certain CHMOD. If so, can someone direct me to where and what directories?

    * PHP script error, such as trying to include a file which is not present

   --> The only thing I can think of is Korean Translation is missing. I copied English one and changed the name to ko-KR if it is correct.

    * path to CiviCRM files is not being set properly. Check and recheck civicrm.settings.php, particularly the section

        global $civicrm_root;
        $civicrm_root = '';
        define( 'CIVICRM_TEMPLATE_COMPILEDIR', '' );
        define( 'CIVICRM_UPLOADDIR'          , ''  );
        define( 'CIVICRM_IMAGE_UPLOADDIR'    , '');
        define( 'CIVICRM_CUSTOM_FILE_UPLOADDIR'    , '' );

      Compare the paths you typed to those given in the comments.

   --> I have checked with this. $civicrm_root, CIVICRM_UPLOADDIR are ok, But could not find Image/Custom File Uploaddir are missing. Maybe I did not set this up yet after the installation.

Any suggestions?

Thanks.

[Donald Lobo]

in general for ANY blank page / WSOD (white screen of death) error you need to check the apache error logs (ask your hosting provider where they are)

playing the guessing game might result in a long guessing game

lobo