SQL Error Loading Modules - MySQL server has gone away

[thch]

Hi,

after having installed CiviCRM i've got this message:

        * Component Install: DB function failed with error number 2006
          MySQL server has gone away SQL=INSERT INTO jos_components VALUES( 0, 'CiviCRM', 'option=com_civicrm', 0, 0, 'option=com_civicrm', 'CiviCRM', 'com_civicrm', 0, 'js/ThemeOffice/component.png', 0, '', 1 )
          SQL =

          INSERT INTO jos_components VALUES( 0, 'CiviCRM', 'option=com_civicrm', 0, 0, 'option=com_civicrm', 'CiviCRM', 'com_civicrm', 0, 'js/ThemeOffice/component.png', 0, '', 1 )

        * Copy failed
        * JInstaller::install: Failed to copy file to
        * Component Install: Could not copy setup file
        * Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

Does any one have an solution?

Tanks

thch

[lcdweb]

get a new hosting provider
or talk to your existing one. that's just mysql problem

[thch]

thanks for the quick response.

but all applications like joomla and components are runnig without problems on the actual hosted server. there must bi another problem

[lcdweb]

no -- problem is with the server.
civi requires more resources than most joomla extensions, so it's just pushing the server a bit farther than it was previously.
this is shared hosting, right? they probably have the accounts overloaded and mysql can't handle the query calls.