Working with yahoo mail to be removed from thier bulk folder

[alfred_nutile]

They have questions like default soft and hard bounce.

Also here is their question form.
Maybe we can post it in the docs area so people can see the defaults?
-----------------
To begin this application process, we would appreciate you taking the
time to provide us with the information requested below:

1. Do you rent, lease, buy or otherwise obtain email lists from
companies, individuals, organizations, or websites (other than those you
own) that do not indicate that the customer will be subscribed to this
specific email list?

   a. If yes, do you explicitly send an opt-in confirmation email to the
email addresses you have acquired?
      i. If yes, please send a text-only example of this email.

   b. If no, please explain how you obtain email addresses.

2. How do you verify that the true owner of the email address you have
obtained is valid?

3. Do you offer list management services for other companies (i.e., as
an ASP)? If so, please provide us with your standards for accepting your
clients' email lists.
   
4. Do you rent, lease, sell, or otherwise give email lists to other
companies, individuals, organizations, or affiliates without providing
notice to the email users that they will be subscribed to the buyer's
specific email list?
 
5. Please indicate the information below pertaining to email sent to
Yahoo! mail.

   a. How frequently do you send email to Yahoo! users in a given month
and how many emails are sent in the average mailing?

   b. If you send email to multiple addresses, how many addresses are
sent to, for an average mailing?

   c. If you are an ASP, what has your average client mailing frequency
been over the past six months?

   d. Are you emails informational and subscriber based (newsletters)?

   e. Are your emails for marketing to other than existing customers?

6. Please specify your policies pertaining to both soft (4xx) and hard
(5xx) SMTP response codes or bounce messages.
 
   a. Do you remove email addresses from your mail server or list if
emails to them bounce?
      Soft:
      Hard:
       
   b. How many bounced emails are required before you consider an email
address to be inactive and subject to removal from your list?
      Soft:
      Hard:

      i. After an email address reaches your bounce limit, how long
(i.e., minutes, hours, etc.) does it typically take to remove the email
address from your list?
      Soft:
      Hard:

   c. Are there any circumstances under which you ignore the standard
definitions (4xx) being temporary and (5xx) being permanent, and instead
apply your own non standard interpretation?  If so, when/what/how?

7. If a user requests removal from your email list, how long (i.e.,
minutes, hours, etc.) does it typically take to remove the email
address?
      When user clicks an unsubscribe link (if applicable):
      When user requests removal:
      Other:
 
8. If a user is removed from your email list, what happens to that email
address in your database?

9. Please copy and paste a text-only example of a recent mailing, having
the delivery issue, including full Internet headers.  Include the entire
error message if email is being returned or undeliverable.

Within a Yahoo! Mail account, you can display this information by
clicking the "Full Headers" link located within the message in the
bottom right-hand corner.

10. Please provide all of the active email IP address(es) and domain
names you are currently using to send your mailings including notes with
regards to dedicated or shared status for each.  We do request email
administrators to describe which of their clients corresponds to each IP
address.  Please submit this information in the following format:

   IP Address:  xxx.xxx.xxx.xxx
   Mail Server Domain Name:  server_name.domain.com
   Notes: dedicated IP, domain/list server

At this time we can only consider active and correctly configured mail
servers/IPs for possible addition to the whitelist.

11. Are these IP addresses dedicated solely for your company's mailings?
If not, please specify which IP addresses of your email servers are used
only by your organization.  Please use the following format:

   IP Address:  xxx.xxx.xxx.xxx
   Mail Server Domain Name:  server_name.domain.com
   Notes: billing, employee newsletter, company in-house information
only

12. Are you planning on utilizing DomainKeys to authenticate your
mailings?

If so, when do you plan to fully implement and use DomainKeys?

You may learn more about DomainKeys by visiting:

   (http://antispam.yahoo.com/domainkeys)
 
13. Please provide the "From" address(es) in the mailings you send.
 
14. Please provide the URL of your web site.
 
15. Please provide the URL of your Privacy Policy and other relevant
policies.
 
16. Please provide the URL of the site at which users opt-in to receive
your mailings.
 
17. Finally, please provide the following contact information:
         Company name:
         Postal Address
               Street:
               City:
               State:
               Zip Code:
               Country:
         Key contacts
               Name:
               Title:
               Email address:
               Phone number:
         Contact email address for important service announcements:   

Once you have completed your application, please send your answers to:
 
   mail-abuse-bulk@cc.yahoo-inc.com

IMPORTANT REMINDER:  Due to security purposes, our custom messaging
system is unable to access HTML web pages or attachments. As such, as
opposed to sending an HTML formatted page or an attachment, we will need
you to copy and paste a text-only copy of any sample email that you are
providing us.

[Piotr Szotkowski]

6. Please specify your policies pertaining to both soft (4xx) and hard (5xx) SMTP response codes or bounce messages.

Provided you set up either AMaViS or mail2soap properly, the bounces are registered by CiviCRM and are taken care of according to the contents of the civicrm_mailing_bounce_pattern and civicrm_mailing_bounce_type tables. The former contains a set of patterns; if a bounce message matches one of the patterns, a bounce is registered of the type found in the civicrm_mailing_bounce_type table. This table also has a hold_threshold column which contains a number representing how many bounces of the particular type are required for an email address to be put on hold.

You can adjust the contents of these two tables as you please; my bet would be that the default CiviMail behaviour is to mark an email as ‘on hold’ (which means skipping it on mailings) after three soft bounces or one hard bounce.
 

a. Do you remove email addresses from your mail server or list if emails to them bounce?

We don’t mass-mail them (until their address is un-marked as being ‘on hold’) – so, yes, we remove them from the pool of mailed addresses.

b. How many bounced emails are required before you consider an email address to be inactive and subject to removal from your list?

Depending on the above rules. If the rules for Yahoo! bounces work properly (it’d be best if you tested them), that would be three for soft bounces and one for hard bounces.

i. After an email address reaches your bounce limit, how long (i.e., minutes, hours, etc.) does it typically take to remove the email address from your list?

Depending on how you set up your return channel. The default AMaViS approach is more-or-less immediate; if you run mail2soap with a cronjob, the delay is at most the cronjob interval.

c. Are there any circumstances under which you ignore the standard definitions (4xx) being temporary and (5xx) being permanent, and instead apply your own non standard interpretation?

No.

7. If a user requests removal from your email list, how long (i.e., minutes, hours, etc.) does it typically take to remove the email address?
When user clicks an unsubscribe link (if applicable):

Immediately (you can say ‘minutes’ to be sure).
 

8. If a user is removed from your email list, what happens to that email address in your database?

If by bounces, it’s marked ‘on hold’. If by unsubscribe, it’s unsubscribed from a particular group/mailing. If by direct contact with the site admin, depending on the site admin’s actions.

[alfred_nutile]

thanks a ton.
How about if I put this in the docs area? Does that sound like a good idea?

[Piotr Szotkowski]

That’s a great idea; please do.

[yurtboy]

To end this thread it really came down to, for the most part a bad IP block.
My host gave me an IP outside of that "block" and it was set.
Still some trouble but just my be some settings.