Navigation menu edits won't save

[websynapse]

I'm trying to lock down visibility of the various parts of the Contacts menu in the new Navigation Menu customisation area;

http://mysite/civicrm/admin/menu?reset=1&action=browse

It says 'Menu 'Contacts' has been saved.' but it hasn't. I can't save any edits.

Is there some javascript weirdness that might cause this? I can't recreate on the demo site.

[Dave Greenberg]

If you're making changes in the Edit Menu form (after right-clicking a menu item and clicking "Edit") - then "Save" is just a standard form submit (no jscript weirdness). If you're not seeing any errors on the screen, a few things to check:

* compare the URL between the screen with the menu tree on it and the edit form screen - make sure it's not changing (e.g. http://www.mysite/civicrm/.... TO http://mysite.com/civicrm)

* enable drupal watchdog logging (CiviCRM > Administer >  Configuration > Global Settings > Debugging) - and then try the edit and check drupal log for errors

* check apache / web server error logs.

[websynapse]

Thanks. The URL is the same.

I went into the database tables and edited the URL field for 'New Individual' and that's saved. However the menu doesn't update. I've flushed all caches via the Drupal admin menu.

Is there a CiviCRM cache I can flush to see if that updates it?

I know editing the db tables probably isn't the best method but I'm not a developer so the debugging isn't an option today.

[Dave Greenberg]

User-specific navigation menu 'html' is cached in civicrm_preferences table, navigation column. There's a row in that table corresponding to each civicrm contact who has logged in to your site w/ 'access CiviCRM' permissions.

The user-specific menu cache should be rebuilt if you log in and then access this URL:
http://<your site>/civicrm/menu/rebuild?reset=1

[websynapse]

Thanks, that's a good workaround for now.