Support (offered by community volunteers) > Using CiviMail

STMP mail error

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mattrick00:
Hi Xavier,

Not sure I understand the first question - I sent the test mailing from the same info@ address. Is this what you mean?

I tried sending email to info+test@ - it failed permanently with a 550 No Such User Here error.

I switched over to try using mail() and now get this error when I try to send a test message through CiviMail: "Sorry, a non-recoverable error has occurred. mail() returned failure."

(NB: When I send a test email through Administer > Configure > Global Settings > Outbound Email, it does work using mail().)

Matt

ken:
Matt,

I think Xavier's nailed it. Bluehost don't support the '+' notation in the email address.

The other options are to use a catch-all address (an address that receives all mail not picked up by other accounts - Bluehost may not support that as it is a SPAM bucket) or to use another provider (eg, Gmail). Google allows you to set up Gmail as the mail provider for your domain, so people don't need to be aware that your using them.

Ken

mattrick00:
Rats. Can't get there from here!

Thanks for all the replies and insights - I appreciate the time and thoughts.

Matt

gsoundsgood:
I'm on Bluehost, and I followed the suggestions mentioned in this post:
http://forum.civicrm.org/index.php?topic=24242.0

everyhting is working fine now.

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