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Author Topic: Automatic case assigment  (Read 795 times)

asalandra

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Automatic case assigment
March 18, 2012, 04:44:57 am
It is possible that when a user makes a Contribution that record is been assigned automatically as a Case to a group?
Thank you

Donald Lobo

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Re: Automatic case assigment
March 18, 2012, 08:00:34 am

Yes that is possible via hooks. You can potentially use the postProcess or the post hook. Check the developer book and the wiki hook documentation

In the medium-long term we should move towards automating workflow in a similar model as rules action, events and entities. If you / your org can help get this started that would be great

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • Automatic case assigment

This forum was archived on 2017-11-26.