I'm not sure what I'm doing wrong:
When we click "My Cases," the form displays how many cases the case manager has correctly. However, it only shows a portion of those cases in the list below (and there are no options to look at a next page). So, if the case manager has 10 cases, only 4 will show up and we can't find any way to navigate to show more.
Likewise, when we click on a contact, we might see that the contact has 7 cases. When we click on cases, only 2 will appear. If we delete one (or both) of those two, another case will show up. So, there is a longer list. It's just not appearing, nor are we getting any way to navigate to deeper pages.
Sometimes, if I click a column to resort the listing, more cases will show up. But, not predictably.
Any suggestions? I feel like I'm just missing a default setting somewhere but I can't find it.
For now, we're using the "Cases with recently upcoming activities" to navigate to cases, but that list doesn't always show everyone, which frustrates my staff.
Would very much appreciate any suggestions!