Support (offered by community volunteers) > Upgrading CiviCRM

Upgrade to 4.15 DB Error: constraint violation

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zither:
We use Drupal 6 and after we upgraded to 4.15, anonymous users got an error when trying to register for an event:

Sorry. A non-recoverable error has occurred.

DB Error: Constraint violation

Please see the screen capture below:

http://screencast.com/t/peA8Pcal

Any advice, please?

Thanks a lot!

Hershel:
Can you enable debugging in CiviCRM and try again and then post the full message?

zither:
I enabled debugging and clicked Save. I got a blank page. Then I ran these two:

// Example URL
http://...../?q=civicrm/admin&sessionReset=2
 
// Example with Clean URLs
http://...../civicrm/admin?sessionReset=2

I still got blank page respectively.

Hershel:
Hmm. Can you check your error logs?

zither:
I checked the error log on our server. Here are a few of them:

[Mon Jul 16 15:09:51 2012] [error] [Mon Jul 16 15:09:51 2012] [error] [client] Directory index forbidden by Options directive: /var/www/vhosts/mysite.com/httpdocs/learnersvoice/wp-content/themes/Chameleon/epanel/shortcodes/js/, referer: http://mysite:80/learnersvoice
[Mon Jul 16 15:24:37 2012] [error] [client ] Directory index forbidden by Options directive: /var/www/vhosts/mysite.com/httpdocs/sites/default/, referer: https://www.assessment.com:443/resources/
[Mon Jul 16 15:24:37 2012] [error] [client] Directory index forbidden by Options directive: /var/www/vhosts/mysite.com/httpdocs/sites/default/, referer: https://www.assessment.com:443/resources/
[Mon Jul 16 16:04:48 2012] [warn] mod_fcgid: stderr: PHP Warning: curl_setopt() [<a href='function.curl-setopt'>function.curl-setopt</a>]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /var/www/vhosts/mysite.com/httpdocs/learnersvoice/wp-content/plugins/wp-stats-dashboard/classes/util/metrics/WPSDStats.php on line 270
[Mon Jul 16 16:21:32 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
[Mon Jul 16 16:31:55 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function Directory index forbidden by Options directive: /var/www/vhosts/www.mysite.com/httpdocs/learnersvoice/wp-content/themes/Chameleon/epanel/shortcodes/js/, referer: http://mysite.com:80/learnersvoice
[Mon Jul 16 15:24:37 2012] [error] [client ] Directory index forbidden by Options directive: /var/www/vhosts/mysite.com/httpdocs/sites/default/, referer: https://www.assessment.com:443/resources/
[Mon Jul 16 15:24:37 2012] [error] [client ] Directory index forbidden by Options directive: /var/www/vhosts/mysite.com/httpdocs/sites/default/, referer: https://www.assessment.com:443/resources/
[Mon Jul 16 16:04:48 2012] [warn] mod_fcgid: stderr: PHP Warning: curl_setopt() [<a href='function.curl-setopt'>function.curl-setopt</a>]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /var/www/vhosts/mysite.com/httpdocs/learnersvoice/wp-content/plugins/wp-stats-dashboard/classes/util/metrics/WPSDStats.php on line 270
[Mon Jul 16 16:21:32 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
[Mon Jul 16 16:31:55 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function

Thanks a lot for your help!!

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