CiviCRM schedule email not sending email

[sharadgoel]

I have CiviCRM 3.4.5 installed with Joomla 1.5. It is not sending emails when i schedule to groups, it is even not sending test email in step 4 of scheduling. But i can send email to any contact directly.
I have checked all settings, it was working fine on previous server but as we changed server it is not working now. Server have bulk emails settings correct.

I tried to debug the code and in mail.php when it calls mail function it is not getting recipients there, some time its echo the recipients, but only name, not email address.

Please  help on this if someone knows about the issue.

Thanks,
Sharad

[Kurund Jalmi]

Have you setup cron job for sending mailings using CiviMail? If possible check how cron was setup on your old server and do the same.

Kurund

[sharadgoel]

Hello Kurund,

We have setup cron jobs, these are working fine, even i can run civimail.cronjob.php file directly with browser, it is running. But not sending the email. When i debug the code and print the recipients in mail.php, it was not printing Recipients email addresses.

How can it be related with configuration, with recipients mail function is giving simply error.

   

[Kurund Jalmi]

Not sure about the problem, but might be worth checking with your server administrator if there is some problem with mail service when you send mass emails. Also you should check your mail logs.

Kurund

[phunter]

Go to the outbound email settings (where you set mail() or smtp) and save and send test email, again
This solved this problem for us.

I am guessing there has been some schema change where a value is needed but is automatically added when the setting is saved.