Disabling 'Customer Receipt/Purchase Confirmation' email receipt

[leupi]

CiviCRM is sending out a credit card receipt with the following header: '[Org name] Customer Receipt/Purchase Confirmation'. We do not want this to go to our donors as our credit card gateway already sends one. I at one time found out how to disable this, I had to go into a config file (a php file I believe) and modify a line, perhaps changing a TRUE to a FALSE, I really cannot remember. I thought that I documented that change but I can't find it anywhere. We just upgraded from 3.x to 4.x and CiviCRM is again sending that email. I assume that the upgrade overwrote the file.

Does anyone have any thoughts as to what file this is and what the modification might be?

Thanks!

[Michael McAndrew]

Are you sure that this is coming from CiviCRM?

I just did a case insensitive search of the 4.2 codebase for the string "Purchase Confirmation" and nothing came up.  It doesn't sound like a CiviCRM receipt, though I could be wrong.  Might be a customised subject line.  Did you do that?

Can you paste / do you want to google some strings from the contents of the email so we can double check where it is coming from.

Michael

[leupi]

Just in case anyone else runs into this:

By default both CiviCRM and Authorize.net are set to email the customer a receipt. As two receipts for the same purchase can be confusing I needed to disable this functionality in CiviCRM. In the file sites/al/modules/CRM/Core/payment/AuthorizeNet.php, modify line 58 as such:

$this->_setParam('emailCustomer', 'True');

'True' needs to be set to 'False'

[bcobin]

Thanks for this - insofar as sending receipts from Authorize.net are a setting that's easily found (and changed) over there, I'd consider removing this entirely in future versions of Civi, if that makes any sense.

Thanks again!

[joemcl]

See this blog post by Eileen, I think the issues are related - https://civicrm.org/blogs/eileen/what-recurring-receipting-options-work-you