Autocomplete fields broken after upgrade to 4.4.1

[penguintrax]

Title says it all - I upgraded to CiviCRM 4.4.1 on Joomla 2.5.16 and autocomplete fields, like search contacts or in a contribution form (for soft credit) no longer bring up search results.

Checked directories and permissions - all are as they should be.

[Eileen]

Who does this affect? Logged in users with Access CiviCRM permission? I do feel like I saw a ticket / discussion on this for Joomla! but thought that was fixed for 4.4.1

[Hershel]

penguintrax, can you check in Firebug for Firefox for any errors? Or in the Net tab for any odd returned code?

[penguintrax]

Eileen -

Seeing this in the admin area.

Hershel -
will turn on firebug and post back shortly.

Thank you both for your replies. Still seeking help on a CiviEvent receipting problem, if you're game. 

[penguintrax]

Here's the feed from the Net panel in firebug.

It's weird because I have Cloudflare specifically disabled for the admin area of the site, yet the server says cloudflare-nginx. I wonder if that's the problem.

Thoughts?

Code: [Select]

CF-RAY cf6ca2b29dd04e9
Connection keep-alive
Content-Encoding gzip
Content-Type text/html
Date Mon, 18 Nov 2013 18:40:32 GMT
Server cloudflare-nginx
Transfer-Encoding chunked
X-Powered-By PHP/5.3.18
Request Headersview source
Accept */*
Accept-Encoding gzip, deflate
Accept-Language en-us
Connection keep-alive
Cookie __cfduid=dad0465d3399ec3983e452fa150cedbbb1364919070; __utma=202852308.2117506775.1364919086.1384549416.1384799986.130; __utmz=202852308.1381174708.93.3.utmcsr=ipcawards.theipca.org|utmccn=(referral)|utmcmd=referral|utmcct=/; __unam=7ba875-13dcb84ab90-3acce6aa-169; _ga=GA1.2.2117506775.1364919086; KCFINDER_showname=on; KCFINDER_showsize=off; KCFINDER_showtime=off; KCFINDER_order=name; KCFINDER_orderDesc=off; KCFINDER_view=thumbs; KCFINDER_displaySettings=off; e8e243e56eca8f2e82375c6266c01123=6b1e163b9d34161fe47ab8f125658083; jpanesliders_panel-sliders=0; __utmb=202852308.2.10.1384799986; __utmc=202852308
Host www.theipca.org
Referer http://www.theipca.org/administrator/?option=com_civicrm&task=civicrm&reset=1
User-Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:25.0) Gecko/20100101 Firefox/25.0
X-Requested-With XMLHttpRequest

[Hershel]

Nothing looks wrong in what you posted. You should see a lot of requests under the All sub-tab. Take a look at those for anything funny.

[penguintrax]

That was pulled from the ALL panel in the NET tab.

here's the Inspect Network Request displayed values:

Code: [Select]

Request URL: http://www.theipca.org/administrator/?option=com_civicrm&task=civicrm/ajax/rest&className=CRM_Contact_Page_AJAX&fnName=getContactList&json=1&context=navigation&s=belcher&limit=10&timestamp=1384800959985&fieldName=&tableName=cc
Request Method: GET
Status Code: HTTP/1.1 200 OK
Request Headers 13:55:59.000
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:25.0) Gecko/20100101 Firefox/25.0
Referer: http://www.theipca.org/administrator/?option=com_civicrm&task=civicrm/contact/search/advanced&reset=1
Host: www.theipca.org
Connection: keep-alive
Accept-Language: en-us
Accept-Encoding: gzip, deflate
Accept: */*
Sent Cookie
KCFINDER_view: thumbs
KCFINDER_showtime: off
KCFINDER_showsize: off
KCFINDER_showname: on
KCFINDER_orderDesc: off
KCFINDER_order: name
KCFINDER_displaySettings: off
jpanesliders_panel-sliders: 0
e8e243e56eca8f2e82375c6266c01123: 36eb42adb089a33ed18e7c7743d42d50
_ga: GA1.2.2117506775.1364919086
__utmz: 202852308.1381174708.93.3.utmcsr=ipcawards.theipca.org|utmccn=(referral)|utmcmd=referral|utmcct=/
__utmc: 202852308
__utmb: 202852308.5.10.1384799986
__utma: 202852308.2117506775.1364919086.1384549416.1384799986.130
__unam: 7ba875-13dcb84ab90-3acce6aa-169
__cfduid: dad0465d3399ec3983e452fa150cedbbb1364919070
Response Headers Δ680ms
X-Powered-By: PHP/5.3.18
Transfer-Encoding: chunked
Server: cloudflare-nginx
Date: Mon, 18 Nov 2013 18:56:00 GMT
Content-Type: text/html
Content-Encoding: gzip
Connection: keep-alive
CF-RAY: cf6e0d0378704e9
No Response Body

[Eileen]

So, I generally use the page to do the debugging - ie. load http://www.theipca.org/administrator/?option=com_civicrm&task=civicrm/ajax/rest&className=CRM_Contact_Page_AJAX&fnName=getContactList&json=1&context=navigation&s=belcher&limit=10&timestamp=1384800959985&fieldName=&tableName=cc in the browser.

Perhaps you need the 'Access Ajax API' permission. I assume this user gets a result returned from the QuickSearch typing in belcher?

[penguintrax]

If I press <enter> to search, I do get a result - it's just the autocomplete that is not working. So, search is fine it's just that lookup thing.

I used the link you posted and got this result:

Code: [Select]

{"IP":"67.233.172.31","level":"security","referer":"http:\/\/www.theipca.org\/administrator\/?option=com_civicrm&task=civicrm\/ajax\/rest&className=CRM_Contact_Page_AJAX&fnName=getContactList&json=1&context=navigation&s=belcher&limit=10×tamp=1384800959985&fieldName=&tableName=cc","reason":"CSRF suspected","is_error":1,"error_message":"SECURITY ALERT: Ajax requests can only be issued by javascript clients, eg. CRM.api()."}
which doesn't look good, but is outside my skill level to interpret.

[Eileen]

Yeah - ignore that bit - doesn't seem to be helpful in debugging this. Does your user have all permissions to CiviCRM?

[penguintrax]

Yes, I'm the one and only superadmin. I added ACLs for search, edit, etc. as a test and the problem isn't fixed.

it would be nice if the ACLs were carried forward between upgrades. I have to remember to screenshot / write down the ACL settings before I upgrade Civi.

[Eileen]

OK - but as super admin do you actually have ALL permissions on the permissions screen (not the ACL screen - the one that says things like 'Access All Events', 'Delete Contacts', etc)? I know in drupal sometimes new permissions aren't set.

[penguintrax]

Yes, Joomla ACL has full Civicrm permissions to all functions.

[Coleman Watts]

Maybe this is stating the obvious, but I'll say it since it solves ~90% of post-upgrade issues:
- clear your templates_c folder
- clear your cms cache
- clear your browser cache

[penguintrax]

Thanks Coleman, but that did not fix it.