CiviCRM Authentication Plug-in Problem: Renewing Expired Members

[HarryJ]

Civicrm v 4.4.1, Joomla 2.5.16

We are using CiviCRM with Joomla. In addition to CiviCRM, we have installed the CiviCRM Authentication plug-in.

Everything works great with one exception. When we upgraded from CiviCRM v 4.1.6 to 4.4.1, expired members with user accounts are redirected to the renew/join page as we have specified in the Authentication plug-in, and the page loads with the person's name, e-mail address, snail address, etc, but it also prompts the user to create a user account (see screen shot). The user already has a user account, so they cannot complete the transaction.

Anyone else have this problem?

[lcdweb]

When the authentication plugin handles that redirection, the user is not logged in. The plugin blocks login, and uses the checksum functionality to redirect to the desired page and load the user details. Basically, we know who the user is because they attempted to login (and we checked to make sure the credentials are valid), but we don't actually let them login.

You're directing them to a contribution page with a profile that has user account creation enabled -- they're not logged in, so naturally they will see that element on the form.

You should create a new contribution page specific for this purpose, and use a profile that does not have user account creation enabled.

[HarryJ]

You should create a new contribution page specific for this purpose, and use a profile that does not have user account creation enabled.

Thanks Brian. I will do just that.