4.4.6 Upgrade Did Not Completely Fix Contact Photo Bug

[aglozier]

4.4.6 was suppose to fix CRM-14499 "Upgrade to 4.4.5 causes contact photos to be unviewable" https://issues.civicrm.org/jira/browse/CRM-14499.

After upgrading to 4.4.6 the contact photos are now view-able but an error message is still displayed at the top of the page.  Here's the message:

Warning: getimagesize(http://phoenixacademyomaha.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/contact/imagefile&photo=George_2af0531d1caf2d116f5545c612841ec4.jpg) [function.getimagesize]: failed to open stream: HTTP request failed! HTTP/1.1 401 Unauthorized in /home/phoenix/www/www/wp-content/plugins/civicrm/civicrm/CRM/Contact/Page/View.php on line 170

[JonGold]

Hi aglozier,

I just clicked on the link in that error message and got an .htaccess pop-up.  If you're using .htaccess on that folder, you won't be able to view its contents.  This is consistent with the 401 error you're seeing, and is an Apache issue.

[aglozier]

There is an .htaccess in the /files/civicrm/custom/ directory.  It contains:

Code: [Select]

<Files "*">
  Order allow,deny
  Deny from all
</Files>
It prevents viewing the JPG files in the directory via their URLs.  When I attempt to do so I get the error "You don't have permission to access /wordpress/wp-content/plugins/files/civicrm/custom/George_154926069933284c7770aa3f7688d872.jpg on this server."  If I temporarily remove the .htaccess file I can view JPGs via their URLs.  However I still get the original error message in CiviCRM.

[robbiemc]

Hi

I am having the same issue but without the error message.

I delete the .htaccess file from sites/default/files/civicrm/custom and the images are viewable....but then the .htaccess file re-loads and images are broken.

Did you find a solution to this?

Robbie

[Hershel]

Try to edit the .htaccess file instead of removing it. Perhaps leave it blank and see if that helps.

[aglozier]

I still get the same error with a empty .htaccess file.

[Michael McAndrew]

I think that https://issues.civicrm.org/jira/browse/CRM-14468 and https://issues.civicrm.org/jira/browse/CRM-14499 provide background to this issue that might be useful for you.

[robbiemc]

Hi all

I have just upgraded to 4.4.6 and after adding a new contact it seems the path for a contact image has changed;

Before; sites/default/files/civicrm/custom/

Now; civicrm/contact/imagefile&photo=

Problem is I have a couple of thousand contact images and no way can manually save, delete, reload.

Any ideas???

Robbie

[aglozier]

This is fixed in 4.5!  I installed the Beta on my test site and it's fixed!

Thank You!