E-mail not sending

[Simon147]

Hello all,

I'm working with a fresh install of Openoutreach with CiviCRM 4.4.6. During the setup everything worked well, including setting up outbound mail (with mail() now also tested with SMTP) both worked fine.

However, now I'm trying to send out a first newsletter and I get various error messages:

In CiviMail when trying with SMTP (sending a test message through Administration/System settings / Outbound E-mail/ works fine):

Code: [Select]

Notice: Undefined variable: replyToEmailAddress in CRM_Mailing_Form_Upload->setDefaultValues() (line 143 of /home/asbest/public_html/sites/all/modules/civicrm/CRM/Mailing/Form/Upload.php).
Then after hitting "send test mail":

Code: [Select]

Failed to set sender: b.9.9.91a4f8fd737adf5c@ [SMTP: Invalid response code received from SMTP server while sending email. This is often caused by a misconfiguration in Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP). (code: 501, response: : domain missing or malformed)]

Zusätzliche Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => 10004
    [message] => Failed to set sender: b.9.9.91a4f8fd737adf5c@ [SMTP: Invalid response code received from SMTP server while sending email.  This is often caused by a misconfiguration in Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP). (code: 501, response: <b.9.9.91a4f8fd737adf5c@>: domain missing or malformed)]
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Failed to set sender: b.9.9.91a4f8fd737adf5c@ [SMTP: Invalid response code received from SMTP server while sending email.  This is often caused by a misconfiguration in Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP). (code: 501, response: <b.9.9.91a4f8fd737adf5c@>: domain missing or malformed)]" code=10004 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

When trying with mail() (again, sending a test mail works fine:

In CiviMail when preparing the newsletter:

Code: [Select]

Error message
Warning: mysqli_error() expects parameter 1 to be mysqli, resource given in CRM_Core_Error::handle() (line 182 of /home/asbest/public_html/sites/all/modules/civicrm/CRM/Core/Error.php).
Then when trying to send out a test newsletter:

Code: [Select]

mail() returned failure

Zusätzliche Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => mail() returned failure
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="mail() returned failure" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)


It looks quite similar to this closed bug, but might also be that I have misconfigured something.

Any ideas how to solve this?

Simon

[Hershel]

Does OpenOutreach have any SMTP or Mailer modules enabled?

[Simon147]

As far as I know, there is no SMTP or Mailer module included in Openoutreach.

That is:
- No module including "SMTP" or "Mailer" in the list of installed modules
- Google doesn't show any results with combinations of "openoutreach SMTP" or "openoutreach Mailer".
- Openoutreach doesn't come with any newsletter module included.

[Hershel]

Yes, you are right. I reviewed the OpenOutreach package now and I don't see offhand why it should conflict with CiviCRM.

However, the official support is only for vanilla Drupal as far as I know.

I don't know why your outgoing mail is failing.