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  • Modify Tickets on Paid Event after Registering?
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Author Topic: Modify Tickets on Paid Event after Registering?  (Read 452 times)

luchtcm

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Modify Tickets on Paid Event after Registering?
October 13, 2014, 04:21:34 pm
Hi all,


I did some searching and couldn't find an answer. Should you be able modify the number of tickets on on a paid event? I'll attach a screenshot. It looks like I should be able to, but when I change quantity from 3 to 4, it says it was successfully updated, but never does update.


We're also using CiviDiscount, if that makes a difference.


We're using CiviCRM 4.5.1 and CiviDiscount 3.0.


Thanks!

Michael McAndrew

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Re: Modify Tickets on Paid Event after Registering?
October 15, 2014, 03:24:27 am
I would say yes, you should be able to.

Have you tried replicating on demo.  If you can do that, then please submit a bug report with detailed instructions on how to replicate: https://civicrm.org/bug-reporting

Thanks,
Michael
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luchtcm

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Re: Modify Tickets on Paid Event after Registering?
October 15, 2014, 11:36:56 am
Works fine on the demo site. Thoughts as to how to troubleshoot?

Michael McAndrew

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Re: Modify Tickets on Paid Event after Registering?
November 03, 2014, 02:55:19 am
Want to try disabling any extensions / customisations you have and seeing if that makes it work again?  IMO it is about narrowing down where the problem is at this point.
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Modify Tickets on Paid Event after Registering?

This forum was archived on 2017-11-26.