Refreshing/resetting problem eg. in quick Find Contacts (SOLVED)

[jern]

Hi, since I upgraded to 4.5, the quick Find Contents tool has not functioned correctly. It is not resetting its search field contents between searches. For example, I search for a contact by postal code, and find nothing (because there are genuinely no records with this postal code). Then I do a second search by name, for a contact which I know exists, but the search finds nothing, because the postal code from the previous search is still in the search criteria.

Anybody else able to reproduce this problem, or is it a problem unique to our installation? I'd be grateful for any feedback either way.

This may or may not be related to another problem which has come in since the upgrade to 4.5 - pages not refreshing when you expect them to. For example, I call up the activity list for a contact, then edit one of the activities, then click SAVE, which returns me to the activity list for the contact, but the activity list has not been updated with the edited information - I have to reload the page before the information is updated. EDIT: THIS PROBLEM IS NOT RELATED AND HAS BEEN MOVED TO A SEPARATE THREAD: http://forum.civicrm.org/index.php/topic,34524.0.html

I wonder if there is some general caching or refresh problem which is causing both these effects. EDIT: NO, THERE ISN'T

Thanks for any hints or ideas.

[Coleman Watts]

I'm unable to reproduce the 1st problem you mentioned - can you try it out on https://civicrm.org/go/demo (joomla demo site is still not up and running yet but there's one here: http://sandbox.joomla.civicrm.org )

Ditto for the second - sounds like your site might be having javascript issues, can you open up your browser's console and look for any error messages there while you try out these issues on your site?

[Dan C]

I was able to recreate the first problem on the Drupal demo. 

1) Click on quick search and change to post code.  Type in '02184' and hit enter
2) After it finds no results, click on quick search and type in 'john' and hit enter

The search criteria keeps the postal code as part of the criteria.  I also tried step two with clicking name/email and then typing john with the same result.  Interestingly I was not able to recreate this on the Wordpress demo.

And on a side note, the Joomla demo has been out of date for a while.  If you need help maintaining it let me know and I would be willing to since I am very familiar with working with Civi and Joomla.

Edit: And even resetting the advanced search form before doing another quick search doesn't remove the postal code from the search criteria.

[Coleman Watts]

Ok I'll investigate further. Dan thank you for your offer of help. Can you please get in touch with Tim Otten about that? The demo sites are built using the scripts in CiviCRM BuildKit and I think the blocker with Joomla is that it does not have a CLI the way that drupal has drush and wp has wp-cli.

[jern]

Thanks for looking at this. So I guess it's not just me. By the way, I'm not getting any javascript errors.

[jern]

Update: looks like I am getting javascript errors for the second problem after all. To avoid confusion, because the two issues I raised don't seem to be related, I will re-post the second issue in a separate thread.

[Coleman Watts]

Ok here is a solution and more technical discussion of the first problem: https://issues.civicrm.org/jira/browse/CRM-15493

[jern]

That's great. Works fine now. Thanks very much for sorting it so quickly.