"Counted" and "not counted" in Event Summary - what's being counted?

[joemcl]

In Event Summary, I have an Event showing Counted as 1, Not Counted as 2, Not Counted Due to Role as 2 and Registered as 3. So, what count is "Counted" and "Not Counted" referring to - it's not registered participants. Should it be the count of registered participants?

[/font][/color][/size]

[size=0.95em]Counted: 1 Not Counted: 2
Not Counted Due To Status: 0
[/color]Not Counted Due To Role: 2
[/color]Registered: 3
(max 55)[/size][/font][/color][/size]

[joanne]

counted + not counted = registered participants.

Possibly Not counted due to role + not counted Due to status = not counted but perhaps not, as someone who has been excluded due to both their status and their role is probably counted twice


If you check your list of defined participant roles and defined participant statuses, in both case you will see there is a column headed Counted.   Only registered participants who have both a role and a status with a tick in the counted column will be included in the the Counted total on your event summary.

[joemcl]

Joanne, thanks, will check the settings for participant roles and statuses. But since counted + not counted = registered participants, what is "counted" a count *of*, or, what exactly does "counted" mean?

[joanne]

If you add up how many registered participants have both a status with a tick in the "counted" column and a role with a tick in the "counted" column then you should have the number of "counted" participants.

If you want to know why CiviCRM keeps track of "counted"  participants, I suspect, but do not know for sure (I have no active event to check on) that it is the value that determines if an event ( or an option in the event) is Full.

When we have set a "max number of participants" for a conference, it has always been related to the number of seats in the auditorium.  If people are registered as volunteers because they will be helping delegates collect their satchels and sign in for Professional development points  etc then we don't want the volunteers to be counted when CiviCRM works out if the event is full.  So we do not have a tick in the counted column for the participant role Volunteer, and people who are registered as volunteers will be included in the number of "Not Counted Due to Role".

[joemcl]

Joanne, thanks, so basically counted means show a count of the participants - say paid attendees, non-paid volunteers etc - that is based on whatever criteria for role & status that I choose to "count" on, and counted changes for each event based on the changes to role and status of participants for that particular Event.