Offline Line Payment Not Showing In Contribution Page

[adizo]

I have configured my contribution page to allow Pay Later Option for offline Payment. I have also configured the Payment Processor. But i notice that the Pay Later Option shows up in the test Mode of the Contribution Page but not in the Live Mode. What can be the problem?. Am using Current Version of Civicrm(4.4) with Worpdress 4.0.

Any help will be gretaly appreciated. Thanks

[KilakwaBT]

The most current version of CiviCRM is 4.5.5. I would upgrade to the most recent version first if you can.

The options for payment (CC or pay offline) do not appear on the form until there is an amount due. So in live mode if you select a price option or enter an amount in a price field the section which contains the options for payment as well as the payment information form should appear.

Hope this helps.

BT

[adizo]

Thanks a lot for the quick reply.

The options for payment (CC or pay offline) do not appear on the form until there is an amount due.

The contribution form is configured for Membership Sign up and renewal. There is only one Membership type which is selected by default. So that makes payment due. So  if you are signing up, you have the option of paying that fee right away or paying later.

See attached screenshot.

[joanne]

I think you forgot to attach the screenshot.

Also, I just want to confirm that you were logged in for both the test and Live modes, or logged out for both, not logged in for one but not for the other.

[adizo]

Thanks Joanne.

Also, I just want to confirm that you were logged in for both the test and Live modes, or logged out for both, not logged in for one but not for the other.

I was logged in for both Live and Test Modes. Also when i am logged out, the form still does not show the Pay Later Option.

[joanne]

The pay later option is configured by selecting the Pay Later Option on the Contribution Amounts tab when you configure the contributions page.

Membership should just include the amount they have to pay (whether now or later) for the membership.