can I turn off the PDF receipt for CiviContribution? don't need/crashes server

[CiviTeacher.com]

Just want to keep CiviCRM from sending a PDF attachment with the confirmation receipt email.  Is this possible?  Which PHP file to turn it off?   No such setting to turn off PDF here: /civicrm/admin/contribute/thankYou?reset=1&action=update

PDF attachment is unnecessary in our case, and on this server (please don't lecture me about changing servers, it was not my choice) it gets memory errors sometimes.

Code: [Select]

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 71 bytes) in /home/itpinter/public_html/sites/all/modules/civicrm/packages/dompdf/include/style.cls.php on line 694


[Donald Lobo]

CRM/Core/BAO/MessageTemplates.php, function sendTemplate

search for

Code: [Select]

            if ( $params['PDFFilename'] && $params['html'] ) {

lobo

[CiviTeacher.com]

Thank you that works.

I comment out that line and the matching end }  (about 15 to 20 lines in total) and the entire PDF attachment is turned off.  The receipt email still works.

[CiviTeacher.com]

I've now had 3 CiviCRM instances (3.3 or 3.4) where the PDF generation of an email receipt is creating 500 errors.   In all cases, PHP memory is set to 128MB, and the server is a VPS with at least 768M total.

Can we rethink this feature, or have an easier way to turn it off?  Like in the civicrm.settings.php file or a switch on a contribution page basis?   

I'd consider sponsoring it.

[Dave Greenberg]

For anyone following this issue, the option to disable the attached PDF's is included in the 3.4.3 / 4.0.3 release:
http://issues.civicrm.org/jira/browse/CRM-8278

Check under Administer > Configure > Global Settings > Miscellaneous Settings

"Attach PDF copy to receipts" [ ] yes   [ ] no

Thanks to Stuart Korlon (Korlon Consulting) for helping to make this happen!

[petednz]

thanks so much stoob - i guess the next question is should the default be 'on' or 'off' - maybe a question for a poll sometime when more people are familiar with the option being available?

[Eileen]

The dompdf version packaged with CiviCRM is pretty old - probably worth testing the latest version against this problem

[Dave Greenberg]

I posted an issue for 4.1 to update our copy in packages to the latest available:
http://issues.civicrm.org/jira/browse/CRM-8333

[davej]

Same issue is discussed here: http://forum.civicrm.org/index.php/topic,19801.15.html

[CiviTeacher.com]

I made a $contribution to the general fund for this improvement, I am glad it is appreciated and welcomed by others, too.

I vote 'no' for the default.

I never understood the new 'pdf receipt attachment' feature being added in the first place.   Every email client in the world has a "print" button already - it may not be pretty but DomPDF isn't pretty either, and DomPDF's a memory hog.

We don't want our payment processing and 'thank you' page being knocked out by DomPDF.

[ken]

I concur with @stoob that this feature should be turned off by default. I've had no problem with DomPDF but I can imagine some sites will find the auto-generated PDF is not to their taste.

[Dave Greenberg]

Thanks for the feedback. We'll make the default = OFF for new installs:
http://issues.civicrm.org/jira/browse/CRM-8350

[Chris Burgess]

Just wanted to flag that, post-upgrade from 3.3.6 to 3.4.8, the setting is *not set* rather than *no* as default. I see you said "default for new installs" - looks like upgraded installs may have no default?

[Dave Greenberg]

AFAIK, "not set" behaves the same as "no" - and updating that serialized chunk of config data didn't seem worth the effort.

[flug]

For anyone following this issue, the option to disable the attached PDF's is included in the 3.4.3 / 4.0.3 release:
http://issues.civicrm.org/jira/browse/CRM-8278

Check under Administer > Configure > Global Settings > Miscellaneous Settings

"Attach PDF copy to receipts" [ ] yes   [ ] no

Thanks to Stuart Korlon (Korlon Consulting) for helping to make this happen!

FYI under 4.2 this is now in this admin menu: Admin > System Settings > Undelete, Logging and ReCAPTCHA.

Maybe not the very first place I'd be looking for it!