Installing CiviCRM on wordpress PLEASE HELP

[tridley]

I'm installing CiviCRM on a test site (so we can play around with it before moving forward with site install). Having a really hard time making it work.

Using Bluehost, WP 3.3.2, and civicrm-4.1.2-wordpress.zip, civicrm dot leftbankcompanies dot com

I've unzipped the zip and moved to the plugins directory (you can see via ftp, login below), but when I go to step 5, the CiviCRM plugin is already active and the screen is blank (see attached screenshot).

Wordpress Login:
civicrm dot leftbankcompanies dot com/wp-admin
username: admin
password: default

FTP so you can see how I have it on the server:
FTP Username: civicrmtest@leftbankcompanies dot com
FTP Server: ftp dot leftbankcompanies dot com
FTP Server Port: 21

Thank you so much for the help (in advance)!

[Hershel]

This is a fresh install of WP?

Can you post your PHP and MySQL versions and also confirm that your host supported InnoDB tables? CiviCRM requires that.

[tridley]

Hi There, here is the answer to your questions:

PHP version   5.2.17 - although you can use php 5.3 if needed.
MySQL version   5.1.61-community-log
innodb = yes.

[Hershel]

I'm not certain what the issue is then.

[tridley]

Well if you go to the website and login, and click CiviCRM settings, it's a blank screen (see attached). Please help! This test will determine if we use it moving forward.

[Hershel]

Ask the host if there is an error thrown in the error logs.

Look in Firebug for Firefox for any errors.

Consider trying on another host--perhaps there is an issue with the host.

Those are some ideas.

[clarkac]

What happens if you click on the Civicrm link itself, rather than the settings link?  I had 4.1.1 installed under Wordpress (since switched to Drupal) and from what I remember the Wordpress settings for Civicrm didn't do anything.  But Civicrm worked fine under WP.

[PeterUK]

Hi,

Give this a try...

Make sure everything from the zip folder is installed in 'yourdomainname'/wp-content/plugins/civicrm/

so in that folder when unzipped you should have the following in it:
- another folder called civicrm
- files civicrm.php and README.txt

reactivate plugin...

If you get a T_string error for civicrm.settings.php open that up and go to line 135 and change the single forward slashes to double i.e. / to // for the $civicrm_root line

That got me working...

Regards,

Peter

P.S. What's your FTP password?

[PeterUK]

You've seem to have installed the contents of the civicrm folder from the zip file into civicrm dot leftbankcompanies dot com/wp-content/plugins/civicrm/

instead of civicrm dot leftbankcompanies dot com/wp-content/plugins/civicrm/civicrm/

the files 'civicrm.php' is also missing and should be installed into civicrm dot leftbankcompanies dot com/wp-content/plugins/civicrm/

Tried doing this for you in your wordpress account... deleted plugin and install via upload... but can't, files is too big... need ftp access to do it...

Hope this helps...

Peter

[tridley]

AHA thanks so much! So, now I'm getting this.  http://grab.by/e2p0

The username and password are correct... it's just not working.

Thanks so much I really do appreciate the help and support!

[Hershel]

The username and password are correct... it's just not working.

Must be either one is wrong OR the server is wrong OR the DB name is wrong.

[PeterUK]

Make sure the username has full admin access and is linked to the database.

You may have created the database and username but may have not linked the two together.

Also you need to turn on InnoDB engine in MySQL, Google on how to do this...

Peter