Could not find valid value for ct

[alfred_nutile]

Reopening in some ways
topic
http://forum.civicrm.org/index.php/topic,1070.msg5236.html#msg5236

I get this error

Code: [Select]

     
Sorry. A non-recoverable error has occurred.

    Could not find valid value for ct

    Return to home page.


Warning: include_once(./themes/engines/phptemplate/phptemplate.engine) [function.include-once]: failed to open stream: No such file or directory in /var/www/web15/web/includes/theme.inc on line 78

Warning: include_once() [function.include]: Failed opening './themes/engines/phptemplate/phptemplate.engine' for inclusion (include_path='.:/var/www/web15/web/sites/all/modules/civicrm:/var/www/web15/web/sites/all/modules/civicrm/packages:.:/usr/share/php:/usr/share/pear') in /var/www/web15/web/includes/theme.inc on line 78
If the user forgets to put the http into the address ie just www.domain.com
I think in later version you fix this by forcing the http?
Maybe I can add that javascript or drupal form default?
Thanks

[Dave Greenberg]

Alfred - It would help if you described the steps that lead to that error. From your post, I don't understand the connection between the error and your comment about http

[alfred_nutile]

Sure Dave sorry about that.
What I noticed on two different installs/networks.
The when a person enters data wrong like leaving out the http or adding a contact that civi finds a dupe of, that instead of getting the
error message that is common, ie do you want to add this contact or click here to view duplicate, the above error happens.
I am forcing all URLs to www and set drupal and civi to the same baseurl to make sure all is the same as I have been told before.
Also this is a transfered setup.  IE old server was updated and the therefore this data was copied to the new server.
Al

[taram]

I am wondering if this problem was resolved.. We recently installed a new site and are facing this issue with one of the imported contacts.

[Dave Greenberg]

My understanding is that this is a configuration / environment related issue. The error is a symptom of a problem with the session. I'd suggest you do a search on the specific error message on this forum and see if some of the solutions apply to you. If not, then start a new post with more details about when the problem occurs (and when it doesn't) - along with complete information about your environment.

[taram]

Thanks Dave. I will get more information and create a new post.

[alfred_nutile]

Just a note.
The only thing I have noticed so far is that if there is a matching record I will get this error and or logged out of the site.
If I open a new window and log back in I can then come back to this window and continue to work.
This seems to happen only one sites that have been moved from one domain to another .
Though I clear out the civicrm_domain info.

[Kurund Jalmi]

alfred_nutile:

Can you re-check if you have correct 'CIVICRM_UF_BASEURL' in civicrm.settings.php.

Kurund

[alfred_nutile]

yes they are all there.
And I nullified the civicrm_domain field
and ran these resets

civicrm/admin?sessionReset=2&directoryCleanup=1

and

/civicrm/dashboard?reset=1

and

/civicrm/menu/rebuild?reset=1

[Kurund Jalmi]

Hmm bit strange..

Can you give public url's etc ?  or ping us on #civicrm

Kurund

[CiviTeacher.com]

Just FYI, I agree this is probably a session error.  I was logged into my Drupal/CiviCRM 2.2.2 site as administrator and I was editing some Drupal Views as well as had several open tabs with CiviCRM Contact data and searches. 

I am using the Administration Menu module which I have known causes some possibly unrelated, possibly related other problems.

I got this error while attempting to add a "City" field data to a Contact that previously had no City field data, the error occured and data was not updated. 

I went to another computer, and logged in there, and did not get the error, and was able to update the Contact record.

I have not found a way to reliably reproduce this error, but I will let you know if I do.

[sfr-randy]

I'm getting the same error when the street name entered is:

Signal Hill Rd

If the Street Name is change to Signal Hills Rd, there is no issue.

[Donald Lobo]

does this happen ALL the time

Can you logout and log back in and create a new contact with the below address and see if that works

lobo

[Dave Greenberg]

Do you have USPS Address Verification enabled on your site? That might be related??

[sfr-randy]

does this happen ALL the time

Can you logout and log back in and create a new contact with the below address and see if that works

lobo

I am able to create a new contact with the correct address without issue.

I can take the existing contact and delete the address without issue. What's happening is that my session gets dropped if I try to put in the address as 514 Signal Hill Road for the existing contact. If I use anything else as an address for the existing contact, the update works without issue. Interestingly if I put that address in on the second address line (leaving the first blank) it works fine.

When the session gets dropped and I reload the page, that's when I get the ct error.

I do NOT have address standardization enabled.

Many Thanks,

Randy