Lots of Access Denied pages for user/1

[steveplatz]

I am not able to make any configuration changes to my contribution pages at /civicrm/admin/contribute?reset=1. I simply get an access denied page. I am getting logged out whenever I try to make changes, which is of course why I'm getting denied; but I can't for the life of me find anyone else reporting this and it is rendering my installation unusable. I hope I am providing enough information to troubleshoot this. Here are some example steps on my site:

• login (user/1)
• navigate to /civicrm/admin/contribute?reset=1
• click on eg. Drupal_root.org/civicrm/admin/contribute/settings?reset=1&action=update&id=1

I will get logged out every time, for any attempted configuration change.

[Hershel]

Check if your URL is dropping or adding www when you switch pages, because if it is, that's a different domain name and then you're not logged in.

[steveplatz]

Indeed, it is dropping the www. Do you have any suggestions for this?

[Hershel]

First of all, set the domain name as you prefer it in sites/default/civicrm.settings.php. Scroll down until you find the domain name setting.

Second, look in .htaccess in the top level of your site. Read through it and you will find a section there how to set your site to only use one or the other, i.e. with or without www. This is a Drupal feature.

[steveplatz]

Thanks, the domain name was set in sites/default/civicrm.settings.php to NOT use the www, so I uncommented the appropriate RewriteCond and RewriteRule in my .htaccess. I should have checked there to begin with!