Getting "invalid proxy URL" since upgrading from 2.0.2 to 2.0.4

[ctarascio]

   On Friday, we upgraded from 2.0.2 to 2.0.4. Since then, when I log into the UAS Account Management tool and test the settings for one of our sites, everything checks out fine except for the soap proxy url. I get this message:"Civimail User Check : it appears that the proxy URL that you gave is invalid". We are using the same url that we used before the upgrade. The url is:
https://sitename/sites/sitename/modules/civicrm/extern/soap.php.
   In case this is any help: we used a validator  (http://www.xml.com/pub/a/tools/ruwf/check.html) to test the soap response from civicrm, and it failed. It complained about the fact that the first line of the response was blank.

Any help is appreciated,
Cynthia

[Matt2000]

subscribing

[ctarascio]

   I am still getting this message: :"Civimail User Check : it appears that the proxy URL that you gave is invalid". I am, however, able to send emails, so I am not sure what this message means. Does anyone have any ideas?

Thanks,
Cynthia

[ctarascio]

  I just discovered that I can send emails but replies/opt-outs and unsubscribes are not getting through. I suspect this is related to the supposed invalid proxy url but I am not sure. HELP!!

Thanks,
Cynthia

[Matt2000]

Yes, replies/unsubs not getting through is exactly what would be expected if the soap proxy were unavailable.... but it seems to be only unavailable to the uas server, as I get a response when I access the URL form my browser...

[shane]

not sure what is wrong.    Try reverting to the previous installation and see if the problem persists.

[JoeMurray]

try checking your apache logs for 500 http error - I'm getting it now and a friend did recently on their site.

Shane, do you know how Derek handled this problem finally for the bikeunion.to?

[ctarascio]

Shane,
   We did revert back to 2.0.2 and it didn't help so we switched back to 2.0.4. If you need me to try anything else on my end, please let me know. Meanwhile, we'll check the apache logs for the error that Joe mentioned.

Cynthia

[acrosman]

Cynthia and I have been poking around some more, and after a few changes we're still getting the same message from the CiviSMTP test page.

I finally created a simple HTML form that posted to the soap server so I could see what kinds of error messages might be getting generated (which would be a helpful thing to add to the CiviSMTP interface, instead of the "invalid" message, the actual error received would be very helpful).  I was getting complaints that "always_populate_raw_post_data" needed to be on, so I edited php.ini to enable that feature.  Now when I post a basically blank form I get:

Code: [Select]

<?xml version="1.0" encoding="UTF-8"?>
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope"><env:Body><env:Fault><env:Code><env:Value>env:Sender</env:Value></env:Code><env:Reason><env:Text>Bad Request</env:Text></env:Reason></env:Fault></env:Body></env:Envelope>
All the while CiviSMTP has given me the same error message.  Any suggestions about what I should include in the form to see if I can get an error to match what CiviSMTP is seeing?  Shane, it really would be great if there were some way to see the actual response your system is getting that triggers the "invalid proxy URL".  Our problem isn't the URL, it's something else, but I'm having trouble finding a way to determine that actual problem.

Aaron

[ctarascio]

 Turns out that the problem was that the settings_location.php file had an extra line break after the closing 'php>' tag that would render like an echo statement adding a blank line to whatever called it. Deleting that line break resolved the issue.

Thanks to those who tried to help us,
Cynthia

[alfred_nutile]

Just wondering if you can share the test soap file?
I am getting the same error it appears that the proxy URL that you gave is invalid version 3.2.4

This same setup works two other servers and this server was using their php-soap custom build. I rebuilt the php build on this server to see if that would help and no luck there.

You can see the settings here http://www.citizencentury.org/test.php
An example of one that works http://www.ffipp.org/test.php on a different server (same host)

Thanks

[alfred_nutile]

just an added thought.
When I change the password to see if I get a "bad password error" it does not even do that.
But when I enter another server and it's settings that works.
So just wondering what at the server level it can be since soap is up and going and they are for the most part the same servers.

[ctarascio]

Hello Alfred,
I apologize for not responding sooner but I overlooked your posts.

I am not sure I understand what you mean by "test soap file". Do you want me to upload a copy of the soap.php file that we are using?

Thanks,
Cynthia

[alfred_nutile]

thanks for the reply.

Acrosman up above mentioned "I finally created a simple HTML form that posted to the soap server so I could see what kinds of error messages might be getting generated "

I was hoping to use that to see if I could get more error output then just invalid.

I checked the logs etc with not much luck on my end. So just not sure what really is the failure point on my server.

[ctarascio]

hi alfred,
aaron works in a different department now but he's been following the posts and i spoke with him about them. unfortunately, it is not likely he held onto the test file so i doubt we will be able to help you further. if this changes either aaron or i will surely post back.

hope you can find another way to resolve this.

cynthia