User Registration Profile "Could not find valid Key"

[linkx]

When creating a new account on my Drupal site, the CiviCRM profile field returns an error:

Sorry. A non-recoverable error has occurred.

Could not find valid Key

Return to CiviCRM menu.

This began only after I added address fields to the profile.

Thks!

[Donald Lobo]

In general please do a forum search before posting an issue. This is a frequently discussed topic, here are some solutions:

a. there is no entry for uid = 0 in your drupal users table (people delete it by mistake and/or user import module might be deleting it according to one IRC user)

OR

b. the host names dont match. so ensure that the CIVICRM_UF_BASEURL and $base_url (in drupal settings.php) have the same domain name. If base_url is not set, try setting it (not sure why it being unset causes it to fail, but it does Sad

OR

c. you have drupal cache enable. Either disable drupal cache or apply the patch described here:

http://forum.civicrm.org/index.php/topic,402.0.html

lobo

[kimdang1]

a. there is no entry for uid = 0 in your drupal users table (people delete it by mistake and/or user import module might be deleting it according to one IRC user)

What does this mean? i don't get it.  Do I need to INSERT "UID = 0" or something?  I'm confused.  Or should I put delete the first user? 

[kimdang1]

Also, waht do you mean by

b. the host names dont match. so ensure that the CIVICRM_UF_BASEURL and $base_url (in drupal settings.php) have the same domain name. If base_url is not set, try setting it (not sure why it being unset causes it to fail, but it does Sad

in the settings, you just need to set the base_url to your home url.  what two host names do we match? 

[Donald Lobo]

In settings.php there is:

$base_url = 'http://example.com/lobo';  // NO trailing slash!

In civicrm.settings.php there is:

define( 'CIVICRM_UF_BASEURL'      , 'http://example.com/lobo/' );

You need to make sure that the above two variables have the same value (skip the trailing slash difference)

lobo

[Donald Lobo]

a. there is no entry for uid = 0 in your drupal users table (people delete it by mistake and/or user import module might be deleting it according to one IRC user)

Check the users table in your drupal database and ensure that there is an entry for uid = 0

If the above does not make a lot of sense, please consult your local php/mysql person

lobo

[perka]

I have a UID 0
I have cacheing turned off
I have the same base URL for both drupal and civicrm.
But still I get "Could not find valid Key" every now and then.
And when I try to search "individials födelsedatum < YYYYMMDD" I get it everytime.
"födelsedatum" beceause I use a swedish locale, it means birth date.
Any more ideas?

--- edit

Ohh. and this is the backtrace in case it helps:

backTrace

/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 255
/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Core/Controller.php, fatal, 182
/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Core/Controller.php, key, 136
/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Contact/Controller/Search.php, __construct, 59
/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Core/Invoke.php, __construct, 457
/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Core/Invoke.php, search, 378
/home/peaceque/public_html/sites/all/modules/civicrm/CRM/Core/Invoke.php, contact, 92
/home/peaceque/public_html/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 319
, civicrm_invoke,
/home/peaceque/public_html/includes/menu.inc, call_user_func_array, 418
/home/peaceque/public_html/index.php, menu_execute_active_handler, 15

[Dave Greenberg]

I just tried the Search Builder "search" you specified below on our 1.9 demo after switching locale to Swedish - and it works properly. What version of CiviCRM are you using?

If you can recreate the issue on our demo - that would certainly help us figure it out. :-(

[CiviTeacher.com]

Hello I found this topic when I searched for my error.  Even though it is an old post it had some valuable information.  I am setting up a new test site for a different client with CiviCRM.  Drupal 5.7, Civi 2.0.3.    Unfortunately, I am having this error every time I try to "Find Contacts" /civicrm/contact/search/basic?reset=1   

I have, as recommended on this post:

1) made sure the URL is the same on settings.php and civicrm.settings.php (minus the / difference)
2) Caching is "off" disabled
3) I made sure there is UID 0 in drupal 'users' table.

Again, I am consistently getting this error whenever I "Find Contacts" using the basic search, every single time.

Any ideas?

[Donald Lobo]

does it only happen with find contacts or other civicrm pages also? specifically things like new individual etc

can u also ensure that your drupal sessions table is utf8

lobo

[CiviTeacher.com]

THANKS you rock!  I switched the drupal `sessions` table to utf_general_ci on all applicable fields and NOW it works!.  It was the default swedish.  The drupal was installed with Fantastico, maybe that is why.

[perka]

I tried changeing the sessions table "kollationering" to utf_general_ci, I still have the same problem though. Any other drupal tables that need to be changed?

[speakingvolumes]

Perka, I had the same problem, eventhough I applied the three suggestions above. I played around in PHPMyAdmin a little bit myself and my new user account creation seems to be working now...

I noticed that the UID field in the Users table had a default value of "0", and that didn't seem right to me as this ought to be a unique value for each user. I don't know how the default value got set like that, but as soon as I deleted that default value, I could create and save new users!

[Dara]

I switched the drupal `sessions` table to utf_general_ci on all applicable fields and NOW it works!.  It was the default swedish.  The drupal was installed with Fantastico, maybe that is why.