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Author Topic: Sorry. A non-recoverable error has occurred. - authentication failed  (Read 3000 times)

global_asia

  • Guest
Sorry. A non-recoverable error has occurred. - authentication failed
August 07, 2007, 09:51:16 am
I tried to run a registration page from the frontend, but I got the following error message on a site running joomla when I tried to send the form after providing all the information. I also modified the index.php page.

     Sorry. A non-recoverable error has occurred.

    Return to CiviCRM menu.

Error Details:

Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
  • [1] => handle
            )

       
Code: [Select]
=>
    [message] => Authentication failed.
    [mode] => 16
    [debug_info] =>
    [type] => pear_error
    [user_info] =>
    [to_string] => [pear_error: message="Authentication failed." code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

Donald Lobo

  • Administrator
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    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Sorry. A non-recoverable error has occurred. - authentication failed
August 07, 2007, 11:20:08 am

make sure you have your smtp settings in the front end configuration file also. Looks like your smtp needs authentication, so you need your SMTP password in components/com_civicrm/civicrm.settings.php AND administrator/components/com_civicrm/civicrm.settings.php

lobo
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global_asia

  • Guest
Re: Sorry. A non-recoverable error has occurred. - authentication failed
August 14, 2007, 10:01:52 am
when I turned off smtp requires authentication, the error message went away, but there is no rsvp email. I'm using php 4. I read that php 5 is needed for mass emails, but is it also needed for rsvp emails?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Sorry. A non-recoverable error has occurred. - authentication failed
August 14, 2007, 01:49:58 pm

You dont need php5 for rsvp mail. You'll have to check your mail logs and see if the mail was sent. This seems to be your system specific issue

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Sorry. A non-recoverable error has occurred. - authentication failed

This forum was archived on 2017-11-26.