Moving CiviCRM issues

[martinb1]

Hi there

I had my CiviEvent setup working just fine, now I've moved it to the production server and am coming up with this error -

Fatal error: Uncaught exception 'Exception' with message 'Please make sure the IDS/tmp folder is writable' in /home/dynamics/public_html/newsite/administrator/components/com_civicrm/civicrm/packages/IDS/Monitor.php:187 Stack trace: #0 /home/dynamics/public_html/newsite/administrator/components/com_civicrm/civicrm/CRM/Core/IDS.php(132): IDS_Monitor->__construct(Array, Object(IDS_Init)) #1 /home/dynamics/public_html/newsite/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(74): CRM_Core_IDS->check(Array) #2 /home/dynamics/public_html/newsite/administrator/components/com_civicrm/admin.civicrm.php(45): CRM_Core_Invoke::invoke(Array) #3 /home/dynamics/public_html/newsite/administrator/components/com_civicrm/admin.civicrm.php(22): civicrm_invoke() #4 /home/dynamics/public_html/newsite/libraries/joomla/application/component/helper.php(162): require_once('/home/dynamics/...') #5 /home/dynamics/public_html/newsite/administrator/includes/application.php(136): JComponentHelper->renderComponent('com_civicrm') #6 /home/ in /home/dynamics/public_html/newsite/administrator/components/com_civicrm/civicrm/packages/IDS/Monitor.php on line 187

I've followed the doco at - http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location but despite that no luck.

I was hoping to get the payment processor (eway) tested with with SSL cert, once that was done move the location once again to the root directory.

Any suggestions or ideas ? I'd prefer not to have to uninstall and start from scratch ...

Thanks

[Deepak Srivastava]

Can you make sure "<joomla-root>/media/civicrm/upload" directory is writable and check.

[martinb1]

Thanks for the suggestion, however I gave that dir 777 perms and still no go.

Any other ideas ?

[Deepak Srivastava]

In that case config might not know if thats the upload directory. Check this http://forum.civicrm.org/index.php/topic,5390.0.html post for more suggestions. Searching forum on the error will give you more clues. I think "updateconfigbackend" should fix the problem (refer post).

[martinb1]

Hi Deepak,

Appreciate your reply !

I deleted the Config.IDS.ini file as well as the contents of the /templates_c directory as still no luck. I did have a hunt around the forums however, and found this little gem -

from mysql shell run "update civicrm_domain set config_backend = null;" from the post http://forum.civicrm.org/index.php/topic,7428.0.html

This worked and I now have access to the CiviCRM component from my Joomla backend.

Of course now I've stumbled upon another error "Your database is configured to use the MyISAM database engine. CiviCRM requires InnoDB. You will need to convert any MyISAM tables in your database to InnoDB. Using MyISAM tables will result in data integrity issues. This will be a fatal error in CiviCRM v2.1. "

Still at least I'm moving forwards !

Thanks

[Deepak Srivastava]

Of course now I've stumbled upon another error "Your database is configured to use the MyISAM database engine. CiviCRM requires InnoDB. You will need to convert any MyISAM tables in your database to InnoDB. Using MyISAM tables will result in data integrity issues. This will be a fatal error in CiviCRM v2.1. "

Check these posts -
http://forum.civicrm.org/index.php/topic,6575.0.html
http://forum.civicrm.org/index.php/topic,5292.0.html
http://forum.civicrm.org/index.php/topic,7606.0.html
http://forum.civicrm.org/index.php/topic,8814.0.html

And you can search for more.

[martinb1]

Once again thanks Deepak- I have that DB issue sorted.

I'm not out of the woods just yet however    I can get access to the CiviCRM Component within the Joomla backend - however I cannot get to Global Settings > Directories to update the correct locations - as of course I get pointed to the old directory and therefore a 404 error ?

Update - issue sorted - I needed to rerun the "http://<joomla_site>/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1" link

Thanks - been a good learning curve.

BTW - the project has some great documentation and great forum support.

I'll certainly try and use this component again.