Confirmation Email not Automated

[cryptodan]

We are using CiviCRM version 2.2.8 in Standalone Mode, and we are unable to get the automatic confirmation email to work.  We have to go in manually to the registered attendee to the event and manually send them the confirmation email of which should have been sent upon completion of the registration.  I have checked all the email settings and verified them, and they are all correct.  

So my question is how do we get this to work?

[Kiran Jagtap]

Is this free event registration ?
If yes please integrate this patch : http://fisheye.civicrm.org/changelog/CiviCRM?cs=23264

thanks

kiran

[cryptodan]

Is this free event registration ?
If yes please integrate this patch : http://fisheye.civicrm.org/changelog/CiviCRM?cs=23264

thanks

kiran

It worked fine in 2.2.7 but not in 2.2.8.  SO did they remove something?

I shouldn't have to integrate a patch to fix something that worked in a previous version.

[Kiran Jagtap]

I shouldn't have to integrate a patch to fix something that worked in a previous version.

I am sorry, but such things may happen in software life cycle

are u doing free event registration ?

the given patch is for small bug that was introduce in v2.2.8 for free event registration process.

also I am sure what/where is break in your case but just want to help for one suspected thing

kiran

[cryptodan]

I shouldn't have to integrate a patch to fix something that worked in a previous version.

I am sorry, but such things may happen in software life cycle

are u doing free event registration ?

the given patch is for small bug that was introduce in v2.2.8 for free event registration process.

also I am sure what/where is break in your case but just want to help for one suspected thing

kiran

I will just revert back to 2.2.7 until this is fixed in another version.  This kind of service is inexcusable and downright insulting.  I have spent over 4 hours trying to get this to work, and the issue is all because of a bug that was introduced.  Maybe you should recall all versions of 2.2.8 from the mirrors and fix the issue then release it to the public. 

[Deepak Srivastava]

Apologies for inconvenience. We 'll talk to the team and take a call.

Could you just confirm if its a free event registration ?

[cryptodan]

Apologies for inconvenience. We 'll talk to the team and take a call.

Could you just confirm if its a free event registration ?

Yes it is a Free Event, and it worked flawlessly in 2.2.7 but not in 2.2.8 when all settings and configurations are the same as they were in the prior version.