Author Topic: New Volunteer Project - Blank Page  (Read 564 times)

Offline sapa

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New Volunteer Project - Blank Page
« on: April 23, 2017, 07:00:45 am »
Hello,

I'm unable to get any results when trying to start a new volunteer project.  The page is blank with no errors returned.  Any ideas of what could be the cause?

I'm using Drupal 7.54, CiviCRM 4.7.18, MySQL 5.1.73.

Offline GinkgoFJG

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Re: New Volunteer Project - Blank Page
« Reply #1 on: April 24, 2017, 04:09:56 pm »
I'm guessing something has changed in a recent CiviCRM release. Hard to keep up since the releases are monthly now. Will post what I find.
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Offline GinkgoFJG

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Re: New Volunteer Project - Blank Page
« Reply #2 on: April 24, 2017, 04:36:13 pm »
Actually, I was only seeing a blank screen because I was running some experimental code in my sandbox. Once I addressed that, everything else worked as expected.

Chances are this is a JavaScript error. You may be able to find out more about what's going on by following these debugging tips.

If you don't get anything from that, try checking your CiviCRM error logs, and failing that, your server's error log. Post your findings here and we may be able to help you.

If you are not able to perform these debugging steps yourself, feel free to get in touch at inquire@ginkgostreet.com for paid support.
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Offline DavidO

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Re: New Volunteer Project - Blank Page
« Reply #3 on: July 19, 2017, 09:59:01 pm »
I also get a blank screen after trying to start a new volunteer project or setting up volunteers within an event.

I'm using CiviCRM 4.7.21 and CiviVolunteer 4.6-2.2.1

Below is the error code when I do so.

Many thanks for any advice.

==========================================

angular.js:38 Uncaught Error: [$injector:modulerr] http://errors.angularjs.org/1.5.11/$injector/modulerr?p0=crmApp&p1=Error%3A…Fcivicrm%2Fbower_components%2Fangular%2Fangular.min.js%3Fotdh60%3A21%3A332)
    at angular.js:38
    at angular.js:4692
    at q (angular.js:325)
    at g (angular.js:4653)
    at fb (angular.js:4575)
    at c (angular.js:1809)
    at Gc (angular.js:1830)
    at se (angular.js:1715)
    at HTMLDocument.<anonymous> (angular.js:32616)
    at i (jquery.min.js?otdh60:2)
(anonymous) @ angular.js:38
(anonymous) @ angular.js:4692
q @ angular.js:325
g @ angular.js:4653
fb @ angular.js:4575
c @ angular.js:1809
Gc @ angular.js:1830
se @ angular.js:1715
(anonymous) @ angular.js:32616
i @ jquery.min.js?otdh60:2
fireWith @ jquery.min.js?otdh60:2
ready @ jquery.min.js?otdh60:2
K @ jquery.min.js?otdh60:2

Offline GinkgoFJG

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Re: New Volunteer Project - Blank Page
« Reply #4 on: July 20, 2017, 06:42:25 am »
CiviCRM 4.7.21 introduced some changes in how CiviCRM works with Angular (as well as updates to the Angular library itself). CiviVolunteer needs to "catch up" to the changes made in core.

I'd like to correct this problem as soon as possible but I'm not sure when my schedule will allow me to get to unfunded work.
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Offline DavidO

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Re: New Volunteer Project - Blank Page
« Reply #5 on: July 20, 2017, 02:04:29 pm »
You've provided an incredible product; I'm grateful for your work and will continue to contribute money to this project.

In the mean time, how far back to I need to roll my installation of CiviCRM to regain this functionality (the ability to create projects and track volunteer time)?

Again, thank you.

Offline GinkgoFJG

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Re: New Volunteer Project - Blank Page
« Reply #6 on: July 20, 2017, 02:14:37 pm »
The change was introduced in 4.7.21, so anything before that should work. If you'd like to continue the conversation about funding a fix, please email inquire@ginkgostreet.com. Thanks!
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Offline TwoMice

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Re: New Volunteer Project - Blank Page
« Reply #7 on: July 21, 2017, 09:28:11 am »
For those who may not realize it:

CiviCRM 4.7.21 was a security release (https://civicrm.org/blog/jamienovick/security-release-civicrm-4721-and-4629). Rolling back to earlier versions is not to be done lightly.
Please consider contributing to help improve CiviCRM with the Make it Happen! initiative.