CiviCRM Community Forums (archive)

I am working on a 3.4.8 installation.  It is true that 'county' select doesn't work properly in 3.4.8, and there is a communications disconnect between the users and the administrators on this issue.  Let me clear this up.

Let me show you how I have found a workaround for this issue.  If you follow these instructions you should be able to get county working in 3.4.8 and not have to wait to upgrade to 4.1.

Editing A Contact
In order for 'county' to work in a 'edit this contact' administrative context such as:
http://<<your-site>>/civicrm/contact/add?reset=1&context=search&action=update&cid=7

You must have all three address fields enabled, 'country', 'state', and 'county' here:
http://<<your-site>>/civicrm/admin/setting/preferences/address?reset=1

Note: It is not necessary for you to make all countries available, a single country such as "United States" only will suffice, so long as the field is present.

Using County in a Profile
In order for 'county' to work in a 'profile' context such as:
http://<<your-site>>/civicrm/profile/create?gid=32&reset=1 (or as an included profile on a registration or contribution page)

You must:
* have all three address fields listed in the profile: 'country', 'state', and 'county'
* AND all three of these fields must be the same address such as "home", or "work" etc.
* AND Country must be before State
* AND State must be before County

Note: It is not necessary for you to make all countries available, a single country such as "United States" only will suffice, so long as the field is present.

I realize that if all your constituents are in a single country it may seem odd/unnecessary to be forced to list country, but this is a quirk of the software in this 3.4 version.

I still cannot get the county data shown on the drop down list after I upgraded to 4.1.1. There are two errors shown in firebug (please see the attachment).

And I also have two log messages in drupal log report:

Notice: Undefined property: CRM_Core_DAO::$city in civicrm_api3_contact_quicksearch() (line 766 of /usr/local/apache2/htdocs/citymatch_drupal7/sites/all/modules/civicrm/api/v3/Contact.php).

Notice: Undefined property: CRM_Core_DAO::$ste.name as state_province in civicrm_api3_contact_quicksearch() (line 766 of /usr/local/apache2/htdocs/citymatch_drupal7/sites/all/modules/civicrm/api/v3/Contact.php).

on http://sitename/index.php?q=civicrm/ajax/rest&className=CRM_Contact_Page_AJAX&fnName=getContactList&json=1&context=contact&org=1&id=108&employee_id=102

I am not an experienced developer. Can anybody here adise me on how to fix this issue? Greatly appreciated!

Thanks for your reply!
I actually loaded the sample county data in the database. I just checked the counties in CA are in the county table, but for some reason, they just do not show. I am very frustrated and has been struggling on this issue for a long time. Any help are greatly appreciated!