CiviCRM Community Forums (archive)

Will, I have 4.1.2 with Drupal and cron is running just fine.  You have to configure cron to run civicrm's cron.php - Drupal's cron will only run whatever is configured for Drupal.  See http://wiki.civicrm.org/confluence/display/CRMDOC41/CiviMail+Installation#CiviMailInstallation-SettingUptheCronJob

Hello Team,

I've upgrade yesterday to 4.1.2 and like the previous post: no change. The main event is triggered but individual jobs are not.

Any advice welcome,

Dik

Will
1.  Cron command has a username that is known to Drupal, correct password, and has Drupal permissions enabled for Civicrm?
2. Your site key is correct?  Look in the civicrm settings file for this (search for 'key')

If  these are ok, run the command in your browser and see what happens - this may tell you exactly what's wrong.

Thanks All for feedback

Q1) Your jobs are enabled at civicrm/admin/jobs ?
<YES, and for good measure I disabled and re-enabled them>
 
 
Q2)  Cron command has a username that is known to Drupal, correct password, and has Drupal permissions enabled for Civicrm?
<YES, I'm aware. The main job clearly runs ans is logged as such. It's any individual job that doesn't. Manually running them works fine. BTW I'm on Joomla>
Q3) Your site key is correct?  Look in the civicrm settings file for this (search for 'key')
<YES, I'm aware and it is correct. In fact this is one of the missing instructions during/after an upgrade: Your site key changes and this should be reflected in any cron job.

Q4 If  these are ok, run the command in your browser and see what happens - this may tell you exactly what's wrong.
<AH: It says: ERROR: Invalid username and/or password. However user is valid and can login to Joomla. I've tested it now and gave this user Admin rights temporarily but still no joy>

I'm using wget with cron.php. LOBO has advised earlier to use cli.php if I can and this may resolve the issue, but thus far I've been unable to figure out what the correct syntax should be. FYI I have to work the cron jobs through Cpanel on a shared host.

Any help appreciated

Dik

OK - I had one punctuation mark in the password (had been there since 4.01 when it worked!). Removed it, but it makes no difference.
I can't believe that permissions are the issue when the job log is updated each time cron.php runs:

This is the entry (normally every hour)
2012-05-16 06:15:02      
Summary
Starting scheduled jobs execution

The user obviously has permissions to update at least the log so some kind of login has occurred.

Awaiting further ideas....

Thanks

Right, Tested again, with the Joomla admin password and I get the same result: "ERROR: Invalid username and/or password".

I double checked the site key which turned out to be OK (i.e. the same as in the civicrm.settings.php file.

I can only conclude now that cron.php has stopped working altogether since the upgrade to 4.1.

I don't know where to go from here.

I'm happy to attempt other scheduling methods (php.cli?) but from the available documentation I'm unable to work out how that should be set-up on a Joomla installation/Cpanel host.

Thanks,

Dik

Right, Tested again, with the Joomla admin password and I get the same result: "ERROR: Invalid username and/or password".

Does either username or password have characters aside from letters and numbers? If so, change those.

I can only conclude now that cron.php has stopped working altogether since the upgrade to 4.1.

No, it works fine. Just must find the issue with yours.

Quote from: garkalulu on June 12, 2012, 07:37:52 pm

This entry will appear in the log every hour as set in the cron and it will also appear if I trigger by URL.

When you load the URL into a browser, do you see any output?

After loading the URL into the browser, it is just blank in the browser without any error message.

and the Scheduled Jobs Log will show
Summary
Starting scheduled jobs execution

How can I solve this problem?