CiviCRM Community Forums (archive)

It looks like this is still a bug in some cases. I'm having this same problem using Drupal 7 and CiviCRM 4.2.6. When I send a test mailing to an email address or a group my hook_civicrm_tokenValues gets called and fills in the values correctly, but when I send the mailing and the process_mailing cron job does the sending my hook_civicrm_tokenValues never even gets executed.

Also, my tokens don't start with "{contact.", so Michael's solution won't work for me.

However, I'm run another CiviCRM site where this works completely fine. I'm not sure what's different. Is it possible that the cron job that's sending the mailing isn't bootstrapping Drupal in the correct way, so that my custom module that implements these hooks isn't getting loaded, but it is loaded when I send a test mailing?

On a CiviCRM 4.2.2 install that I administer, I still get this problem sometimes. However, it seems to be caused by a more general problem with custom fields that seems to be fixed by clearing CiviCRM's cache tables. Custom fields don't export correctly and custom field tokens don't work. However, a 'drush civicrm-clear-cache' does seem to solve the problem. I've put that drush command into crontab so that it runs once a day. So far that seems to have fixed it.

-Ian