CiviCRM Community Forums (archive)

Hi There,

I'm probably missing something obvious, but I can't get the new cron.php to activate any of my scheduled jobs.

My setup is Civicrm 4.1.2 on a fresh Joomla 2.5 install.

cron.php is being activated every 15 minutes through URLs by a cron job setup through my hosts cpanel as follows:

lynx -source http://mysite.com/administrator/components/com_civicrm/civicrm/bin/cron.php?job=process_mailing\&name=civimail\&pass=my_long_password\&key=my_site_key
and

lynx -source http://mysite.com/administrator/components/com_civicrm/civicrm/bin/cron.php?job=fetch_bounces\&name=civimail\&pass=my_long_password\&key=my_site_key (my actuall command has the real password and key)

The scheduled jobs page in my civicrm setup doesn't show that the corresponding jobs are running (the 'Last run' column entry only shows the last time the job was executed manually using the 'Execute Now' link). However, if I look at the logs for each of these jobs I see that the jobs are being initiated by cron, every 15 minutes as expected. For e.g.

Date	Job Name	Command/Job Status/Additional Information
2012-04-27 16:30:04	Send Scheduled Mailings	0 Summary Starting execution of Send Scheduled Mailings Details Parameters raw (From cron.php): a:1:{s:7:"version";s:1:"3";} Parameters parsed (and passed to API method): a:1:{s:7:"version";s:1:"3";} Full message: Starting execution of Send Scheduled Mailings

There are equivalent logs for the fetch_bounces job.

So I began to wonder is the problem with my basic mailer setup? To test this I setup a mailing to a group that included an email sure to bounce and one that was valid. I scheduled the mailing and then manually ran the process_mailings and fetch_bounce actions (using the Execute Now option on the Scheduled Jobs listing). This worked fine. The mailing is received by the legit email and the dummy user with the fake email is put on hold in civicrm. So my outgoing mail settings and my bounce processor are working as intended - unless I've missed something which is highly likely .

One other note: after executing the two actions manually I can see in the logs similar output to what I copied above, however in addition to the "Starting Executing Entry" there is a corresponding "Finished execution" log entry indicating that the corresponding action completed successfully (see below) - this entry is not present when the actions are initiated by my cron jobs from urls.

Date	Job Name	Command/Job Status/Additional Information
2012-04-27 16:37:33	Send Scheduled Mailings	0 Summary Finished execution of Send Scheduled Mailings with result: Success (a:0:{}) Details Parameters parsed (and passed to API method): a:1:{s:7:"version";i:3;} Full message: Finished execution of Send Scheduled Mailings with result: Success (a:0:{})

Thanks for the reply lobo.

what happens when u run the cron job from the browser?

A blank browser window. But the logs for that particular job (Civicrm admin page for scheduled jobs) show that it does trigger the job:

2012-04-27 23:56:45

Send Scheduled Mailings

0 Summary Starting execution of Send Scheduled Mailings Details Parameters raw (From cron.php): a:4:{s:6:"__utma";s:55:"149561268.1507912772.1326884014.1326884014.1326884014.1";s:6:"__utmz";s:70:"149561268.1326884014.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)";s:16:"ja_purity_ii_tpl";s:12:"ja_purity_ii";s:7:"version";s:1:"3";} Parameters parsed (and passed to API method): a:4:{s:6:"__utma";s:55:"149561268.1507912772.1326884014.1326884014.1326884014.1";s:6:"__utmz";s:70:"149561268.1326884014.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)";s:16:"ja_purity_ii_tpl";s:12:"ja_purity_ii";s:7:"version";s:1:"3";} Full message: Starting execution of Send Scheduled Mailings

Again, there is no corresponding 'finishing execution' log entry as you get if you fire the job off manually.

also can u try using cli.php instead of cron.php to execute the jobs (i'm not sure of the difference)

I did try that using this cron command - /usr/bin/php /home/path-to-my-site/administrator/components/com_civicrm/civicrm/bin/cli.php -u civimail -p my_passowrd -e Job -a execute.

The result I got was this output:

X-Powered-By: PHP/5.3.10
Set-Cookie: PHPSESSID=51a6140886221ee74daf650ef9f4d67e; path=/
Content-type: text/html

It doesn't look like an error, but the cli.php script generated no activity - i.e. nothing in the logs for that scheduled job.

I am also experience the same thing; with CiviCRM 4.1.2 with Drupal 6.25.

I have two sites that use CiviMail, both on Drupal 6.25 both with similar cron configuruation.  After the upgrade to 4.1.2, one continues to work, the other has stopped working.

I can take the url out of my script and it comes back with a blank page, which is good, for if I change a character I get an error message about missing or bad site key or account or password.  However no mail is sent.  I only get mail sent if I use the .../civicrm/mailing/queue URL. 

Thank Johnsopaul, I though the PHP version might explain it.  In my case, both my upgraded sites, one now no longer working, one still working are both on PHP version 5.3.6.

I had this problem too. I solved it by following the guidelines to create a crontab here: http://wiki.civicrm.org/confluence/display/CRMDOC41/CiviMail+Installation

Something to note: /usr/bin/php and /usr/local/bin/php are different. The former is cgi and does not work - and sends http headers. The latter is cli and does - and does not create any output (so no mail message without  > /dev/null 2>&1).

Gary .. this is what is working for me at my host:

wget -O - -q -t 1 --post-data='name=nxxxxx&pass=xxxxxxx&key=xxxxxxxx http://usafnukes.com/administrator/components/com_civicrm/civicrm/bin/EmailProcessor.php

I have it running each night at 2 AM.

I couldn't get the CRON.PHP to run either .. so I'm running each process separately .

What version of civicrm are you using then. Because in 4.1.2 the file you mention is depreciated.

It is, but its still there in 4.1.2, and it works, along with ..../administrator/components/com_civicrm/civicrm/bin/UpdateMembershipRecord.php using the same wget setup.

I need something to keep updating and processing mail while I try to get something else going.

Cheers

Just out of curiosity, did you find a fix for " Cannot redeclare class JConfig in " error.

My site which has been working has suddenly developed this error.