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  • how to disable VERP
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Author Topic: how to disable VERP  (Read 4857 times)

daveatkins

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how to disable VERP
May 10, 2012, 08:22:51 am
My CiviMail sends fine--except to me for testing. I believe that is because all our mail goes through a spamguard service--mailprotector.net and the VERP address is choking it. Is there a way to turn off the VERP so I can verify this is the problem?

Here's what I see in the mail log for a failed/dropped send (changed domain name to mydomain.com):

May 10 10:31:45 WEBAPPS sendmail[11737]: q4AEVjE6011737: Authentication-Warning: webapps.mydomain.com: www-data set sender to b.44.104.7f3250c4639c8d1c@mydomain.com using -f
May 10 10:31:45 WEBAPPS sendmail[11737]: q4AEVjE6011737: from=b.44.104.7f3250c4639c8d1c@mydomain.com, size=2561, class=0, nrcpts=1, msgid=<201205101431.q4AEVjE6011737@webapps.mydomain.com>, relay=www-data@localhost
May 10 10:31:45 WEBAPPS sm-mta[11738]: q4AEVjuI011738: from=<b.44.104.7f3250c4639c8d1c@mydomain.com>, size=2815, class=0, nrcpts=1, msgid=<201205101431.q4AEVjE6011737@webapps.mydomain.com>, proto=ESMTP, daemon=MTA-v4, relay=localhost [127.0.0.1]
May 10 10:31:45 WEBAPPS sendmail[11737]: q4AEVjE6011737: to="Mr. David Atkins Jr." <datkins@mydomain.com>, ctladdr=b.44.104.7f3250c4639c8d1c@mydomain.com (33/33), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=32561, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (q4AEVjuI011738 Message accepted for delivery)
May 10 10:31:46 WEBAPPS sm-mta[11740]: STARTTLS=client, relay=mydomain.com.inbound10.mailprotector.net., version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
May 10 10:31:46 WEBAPPS sm-mta[11740]: q4AEVjuI011738: to=<datkins@mydomain.com>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122815, relay=mydomain.com.inbound10.mailprotector.net. [66.45.16.69], dsn=5.0.0, stat=Service unavailable
May 10 10:31:46 WEBAPPS sm-mta[11740]: q4AEVjuI011738: q4AEVkuI011740: DSN: Service unavailable
May 10 10:31:46 WEBAPPS sm-mta[11740]: q4AEVkuI011740: to=<b.44.104.7f3250c4639c8d1c@mydomain.com>, delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=30000, relay=mydomain.com.inbound10.mailprotector.net., dsn=5.7.1, stat=User unknown

xavier

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Re: how to disable VERP
May 10, 2012, 08:28:08 am
you can't, that's needed to be able to process bounces.

(they are some tests to see if the header information we add is reliable enough to be able to work without it, I haven't heard back about them). Anyway, it would need some funding/coding to make it happen to offer a "no verp" mode

X+
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daveatkins

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Re: how to disable VERP
May 10, 2012, 10:45:29 am
thanks, I found a workaround

The issue here is bounce processing. So if your server (Microsoft Exchange, for example) is not going to able to handle VERP anyway, then you should set up a gmail account or something to handle bounce processing. With that mail server account configured, the VERP is applied to the gmail domain and does not choke the spam protector. This is probably only helpful for me to know, but here it is in case someone else can benefit...

to, to summarize

to: datkins@mydomain.com
mail is then sent via sendmail -f "b.53.113.d9231d159614cd9d@gmail.com" -> Return-Path: b.53.113.d9231d159614cd9d@gmail.com
and appears to come from: datkins@mydomain.com

now...whether the bounce processing actually works or not...that's probably another problem due to the sendmail method...

xavier

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Re: how to disable VERP
May 10, 2012, 01:52:47 pm
You should use prefix, so if your gmail is example@gmail.com, set the prefix to example+ and so the emails are example+b.2934083@gmail.com that ends up arriving in example gmail.com

Check out the chapter in our book about it.

http://book.civicrm.org
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

daveatkins

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Re: how to disable VERP
May 14, 2012, 08:36:18 am
I cannot find this prefix setting...I see a setting for VERP separator at /civicrm/admin/mail but where is the prefix configured? Is this "localpart" in the mail account setting?
/civicrm/admin/mailSettings?action=update&id=3&reset=1

should I set localpart to example+

is the VERP separator ok as "." still?
« Last Edit: May 14, 2012, 08:40:36 am by daveatkins »

xavier

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Re: how to disable VERP
May 14, 2012, 08:53:04 am
localpart indeed sorry (check out the book for a better explanation)
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

vasacampana

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Re: how to disable VERP
July 12, 2013, 06:26:23 am
Quote from: daveatkins on May 10, 2012, 10:45:29 am
thanks, I found a workaround

The issue here is bounce processing. So if your server (Microsoft Exchange, for example) is not going to able to handle VERP anyway, then you should set up a gmail account or something to handle bounce processing. With that mail server account configured, the VERP is applied to the gmail domain and does not choke the spam protector. This is probably only helpful for me to know, but here it is in case someone else can benefit...

to, to summarize

to: datkins@mydomain.com
mail is then sent via sendmail -f "b.53.113.d9231d159614cd9d@gmail.com" -> Return-Path: b.53.113.d9231d159614cd9d@gmail.com
and appears to come from: datkins@mydomain.com

now...whether the bounce processing actually works or not...that's probably another problem due to the sendmail method...

Could you help me to setup the catch-all profile?
I have an account chc.bouncemail@gmail.com

My Joomla is hosted by an ISP.
In CiviCRM  > Mail Accounts I set

Name GMail
Server pop.gmail.com:995   
Username   chc.bouncemail
Password   Password to use when polling (for IMAP and POP3).
Localpart   chc.bouncemail+
Email Domain gmail.com
Return-Path   chc.bouncemail@gmail.com
Protocol pop3
Source   
Use SSL?   yes
Used For? bounce processing   


But CiviCRM does not report any bounce for wrong addresses, and I do not receive any return message from gmail.
Thank you.

xavier

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Re: how to disable VERP
July 12, 2013, 09:16:32 am
It will not work with gmail, it has to be a google apps address

X+
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • how to disable VERP

This forum was archived on 2017-11-26.