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  • CiviCRM Community Forums (archive) »
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  • Groups Disappear
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Author Topic: Groups Disappear  (Read 2562 times)

stov

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Groups Disappear
July 25, 2012, 09:59:38 am
I setup 4.2.beta2 on a clean website today and have been entered contact information into the CRM for testing. I added in 3 groups, they appear when setting up a contact, but they disappear if I go to 'Contacts' -> 'Manage Groups' - there are no groups to be found. I checked the DB and everything is correct in the DB entries as well. The 'Search' field does not work under the groups - it acts as though there are no groups present.

Additionally, if I go into a mailing that I had setup to go to one of the groups, I get the following error:

Quote
Notice: Undefined index: civicrm_mailing in CRM_Mailing_Form_Group->setDefaultValues() (line 117 of ***/sites/all/modules/civicrm/CRM/Mailing/Form/Group.php).
Notice: Undefined index: civicrm_mailing in CRM_Mailing_Form_Group->setDefaultValues() (line 118 of ***/sites/all/modules/civicrm/CRM/Mailing/Form/Group.php).

When the email goes out via cron, all user email accounts are put on hold.

petednz

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Re: Groups Disappear
July 25, 2012, 12:38:06 pm
Are you talking about Smart Groups or regular Groups? If the former, this is expected. There was a Make it Happen (MIH) to get this funded but we failed to get enough funders to enable it.
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stov

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Re: Groups Disappear
July 25, 2012, 05:59:39 pm
Thanks for the reply, it was not for Smart Groups, it is for regular groups

petednz

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Re: Groups Disappear
July 25, 2012, 11:40:16 pm
You are going to /civicrm/group/add?reset=1 and adding a Group

Then you are going to /civicrm/group?reset=1 and the Group doesn't show?

Any other odd  behaviour? URLs all being consistent? Other parts of civi all working?
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stov

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Re: Groups Disappear
July 26, 2012, 05:10:22 am
Yes, everything else seems to be in working order. I have not gone into events or contributions yet but everything else is working. The odd part of it all is that the groups were working just fine until I setup an email in CiviMail and tried to send it out. Once I did that, the groups disappeared - but they still appear in CiviMail and I get the above error if I edit an existing email campaign.

Donald Lobo

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Re: Groups Disappear
July 26, 2012, 07:01:35 am

pretty sure this is a javascript issue. we are using a data grid widget to display groups. Can you check with firebug and see if there are any js errors

thanx

lobo
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stov

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Re: Groups Disappear
July 26, 2012, 07:08:28 am
Quote
SyntaxError: illegal character
[Break On This Error]    

��1kNjquery.dataTables.min.js

Quote
TypeError: cj("#crm-group-selector").dataTable is not a function
[Break On This Error]    

"fnServerData": function ( sSource, aoData, fnCallback ) {

Donald Lobo

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Re: Groups Disappear
July 26, 2012, 07:25:45 am

what browser r u using? can you try using a different browser?

also if you have drupal js/css aggregation turned on, can you disable it and check

thanx

lobo

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stov

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Re: Groups Disappear
July 26, 2012, 07:29:48 am
I have tried in Firefox, Chrome and Safari (MAC) as well as on a PC running IE, Chrome and Firefox. All performance settings are disabled and not being used.

I suppose there could be a conflict with another script on the website. I can try disabling everything except CiviCRM and see what happens. It was working in the beginning and nothing has been added since it was working, strange.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Alpha and Beta Release Testing »
  • 4.2 Release Testing »
  • Groups Disappear

This forum was archived on 2017-11-26.