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Author Topic: Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5  (Read 4752 times)

padavis

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Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5
August 16, 2012, 04:45:00 am
Hello,

I've just upgraded CiviCRM from 3.4.8 to 4.1.5 (and Joomla 1.5 to 2.5) and everything works great in the backend/admin area.

However any CiviCRM menu item I create results in a "CiviCRM-001" error page. I have upgraded the db, cleared the template cache. I've also followed the guide here:

http://wiki.civicrm.org/confluence/display/CRMDOC40/Moving+an+Existing+Installation+to+a+New+Server+or+Location

but can't find any other solutions in the forum to resolve this.  :-[

I would greatly appreciate any other avenues of investigation from fellow members.

Thanks!

padavis

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Re: Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5
August 17, 2012, 04:14:40 am
Hello,

I've managed to get a more in depth error message:

Code: [Select]
Warning: Smarty error: unable to read resource: "CRMhttp://www.hcfa.org.uk/commonhttp://www.hcfa.org.uk/fatal.tpl" in /var/www/vhosts/hcfa.org.uk/httpdocs/joomla25/administrator/components/com_civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1093
Would appreciate any help  :)

Donald Lobo

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Re: Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5
August 17, 2012, 07:56:20 am

can you ceheck your directory and resource URL in the Administer CiviCRM section

thanx

lobo
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Walter.Ego

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Re: Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5
August 19, 2012, 04:12:31 pm
I'm sorry but I have the same error....

I checked Resource URL:
http://www.mywebsite.com/administrator/components/com_civicrm/civicrm
http://www.mywebsite.com/media/civicrm/persist/contribute/

Can someone help me?
Thanks a lot

padavis

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Re: Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5
August 20, 2012, 02:58:09 am
Quote from: Donald Lobo on August 17, 2012, 07:56:20 am

can you ceheck your directory and resource URL in the Administer CiviCRM section

thanx

lobo

Hi Donald,

Yes the directories and URLs all appear to be correct (i.e. point to valid locations).

Thanks

Paul

padavis

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Re: Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5
August 23, 2012, 02:39:48 am
I seemed to have found out the solution to this problem. Enabling the debugging option in Joomla showed some extra error messages containing permissions errors. I since found this thread on user access/permission:

http://forum.civicrm.org/index.php?topic=5335.0

I also saw another thread refer to issues with the civicrm_domain table so I copy the settings from the "config_backend" column off a fresh CiviCRM install (I had been using the table from the old J1.5 site). By doing this and after enabling public permissions for the CiviCRM component (in this case CiviEvents) the page now loads.

I hope this helps out others.
« Last Edit: August 23, 2012, 02:48:38 am by padavis »
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Menu items error "CiviCRM-001" after moving to Joomla 2.5 / CiviCRM 4.1.5

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