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Author Topic: WSOD on View Job Log  (Read 1813 times)

Hershel

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WSOD on View Job Log
August 12, 2013, 05:24:49 am
This post http://forum.civicrm.org/index.php?topic=29566.0 said:

Quote
To top it off, if I click on any of the "View Job Log" links in Administer > System Settings > Scheduled Jobs I get a White Screen of Death.

and I have another site now with Joomla 2.5.11 and CiviCRM 4.3.5 and the Bounces fetcher View Job Log returns a 200 HTTP OK code but no content:

Code: [Select]
    www.xxxx.com - - [12/Aug/2013:07:22:29 -0400] "GET /administrator/?option=com_civicrm&task=civicrm/admin/joblog&jid=3&reset=1 HTTP/1.1" 200 353 "http://www.xxx.com/administrator/?option=com_civicrm&task=civicrm/admin/job&reset=1" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36" 0 0 "off:-:-" 677 3256295
Quite odd...
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LMKWeb

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Re: WSOD on View Job Log
August 15, 2013, 07:27:08 am
I just wanted to add on that this issue is for our website. CiviMail is currently not showing any bounces, so to troubleshoot I went back through the configuration instructions. I got stuck on the part after setting up the bounce handling mail address, as the next step is to check the job log for issues. Since the job log is blank, I can't go any further with the configuration process. Would appreciate any input!

Mark Tompsett

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Re: WSOD on View Job Log
October 29, 2013, 01:24:52 am
Did anyone get anywhere with this issue?

I am getting this with a number of sites that I look after, all in Drupal (7.23) and running CiviCRM 4.4.
(I used to get "Allowed memory size ... exhausted" errors in 4.3.7, but now I just get a WSOD).

I also tried investigating where the scheduled job log is stored and I can't seem to find it.  I does not seem to be in the CiviCRM database (the civicrm_log file seems to be the log of changes made manually, not by scheduled jobs), so I am guessing that it is a log file outside the database, but I cannot find it anywhere.

Mark   ???

Mark Tompsett

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Re: WSOD on View Job Log
October 29, 2013, 03:41:53 am
It seems that the Job Log is actually held in the civicrm_job_log table, which is related to the civicrm_job table.
I might do a custom report of that table as a workaround to this issue.

Mark

Mark Tompsett

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Re: WSOD on View Job Log
October 30, 2013, 04:40:34 am
OK, I have created a custom report as an Extension which you can download from https://github.com/marktompsett/JobLogReport  (Being an Extension it should work with any CMS, ie Drupal, Wordpress or Joomla!)
There's a README which explains what to do to install it, but it installs a new report template Scheduled Job Log Report which displays the most recent Job Log entries as a report.  By default it displays the whole Job Log but it allows you to select specific Job(s) and review the most recent Log entries for that.

Anyone care to try it out and give me some feedback?

Mark  :)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • WSOD on View Job Log

This forum was archived on 2017-11-26.