CiviCRM Community Forums (archive)

jalama,

Try turning debug on in your IMAP connection setup and your Socket setup if you're using SSL:
my $imap = Mail::IMAPClient->new(
                                 Socket   => IO::Socket::SSL->new
                                        ( Proto => 'tcp',
                                          SSL_verify_mod => 0x00,
                                          PeerAddr => 'gmail-imap.l.google.com',
                                          PeerPort => '993',
                                          Debug => 1,
                                        ),
                                 User     => $imapUser,
                                 Password => $imapPass,
                                 UID      => 1,
                                 Clear    => 1, # no buffering
                                 Debug    => 1,
                                 )


I think it's authentication - Triple check your SOAP server configuration in your imap2soap.conf file

$SOAP_Server   = "http://DOMAIN/administrator/components/com_civicrm/civicrm/extern/soap.php";
$SOAP_User     = 'civimail';           # dedicated user account with access to CiviCRM
$SOAP_Password = 'civimail';          # password you set for this account

I noticed a couple of posts in this thread referred to the "INBOX" setting. I don't use Google et al, but for my IMAP server, I needed to change "INBOX" to "Inbox". Perhaps that is worth a try.

This is quite frustrating.

It seems to hit a brick wall when it is authenticating to the SOAP server.  Yet, I have verified the credentials I am using to connect to the server.

The error seems to occur when it is trying to check for any faults on the authentication which is supposed to run just before.

However, I'm guessing that it isn't running.

sub authenticate()
{
  my $result =
    $soapClient->authenticate($SOAP_User, $SOAP_Password);

  if ($result->fault) {                 # Authentication error, fail!
    error "SOAP: $result->faultstring";
  }
  $soapKey = $result->result;
}