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  • GSOC Project: Integration with IBM Watson
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Author Topic: GSOC Project: Integration with IBM Watson  (Read 2738 times)

oshivum

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Re: GSOC Project: Integration with IBM Watson
March 16, 2015, 06:07:30 am
Hey Jaap. When I said that this project combines sales and programming, I was not referring to the actual process of selling something to a consumer. I was referring more to sales methodology and all of the research that companies conduct to know costumer preferences.  I guess it would have been more accurate to call this "data-driven marketing" rather than "sales".

I believe that my two passions intersect within this project because we are using computer science to create a system that essentially does complex data-driven marketing to give us deep insights into our clients. While no physical purchase is being made, I still believe we can call the outcome of using this data "sales". This is because, CivicRM users will essentially be "selling" their organization's goals & vision to their clients using these data-driven insights.

I hope that helped you understand my though process a bit more. I will make sure to update my final proposal. Is there anything else I can clarify for you?

jaapjansma

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Re: GSOC Project: Integration with IBM Watson
March 16, 2015, 06:25:00 am
Hey Vamish,

Thanks. If I am correct you mean by sales the data driven marketing. Just a side-track, from a day to day CiviCRM usage we don really use CiviCRM for sales as it is a non-for-profit CRM. Meaning that it is more about fundraising, membership management and event management. So the term marketing is more applicable to CiviCRM than the term sales.

Jaap
Developer at Edeveloper / CiviCoop

Owen

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Re: GSOC Project: Integration with IBM Watson
March 21, 2015, 04:15:02 am
I'm currently undertaking a project like this but with a different NLP framework (agency custom build rather than Watson), analysing the verbatim transcriptions of interviews with supporters and coming out with a similar Schwartz values/needs assessment which then will score marketing content against a model based on supporters.

I'd echo the points below about getting enough quality text into the system to train/model. Joe's idea of using the CMS is a really good one. Blog posts, forum posts and user generated content on a website might prove to be a richer source of information than twitter (not to discount twitter entirely, but I couldn't do my current project using tweets).

Sounds really interesting though and I like the Watson demo, the result look to be quite interpretable.

Cheers

Owen.

Owen

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Re: GSOC Project: Integration with IBM Watson
March 21, 2015, 04:27:38 am
Another thought before I get distracted by rugby :

I'd consider as part of the project proposal how this might be used practically. Not everyone in the DB will have a twitter account or write blogs etc.. so how would you generalise up from an individual to a segment of supporters. E.G. creating a group within Civi and assessing en masse rather than per contact. Having individual assessments whilst interesting, isn't very actionable for marketing purposes.

xavier

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Re: GSOC Project: Integration with IBM Watson
March 26, 2015, 01:41:32 am
Quick reminder, not sure if the student(s) interested have done it already for this project, but you have to register and submit the proposal before tomorrow

http://forum.civicrm.org/index.php/topic,36143.0.html

If it's done already, all good, we'll discuss internally and with you and let you learn better our development workflow and tools we use and give you a chance to mingle with the community
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

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  • CiviCRM Community Forums (archive) »
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