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Author Topic: Unable to use CiviCRM post-install, because of XML data issues  (Read 11294 times)

ehjauriksson

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Unable to use CiviCRM post-install, because of XML data issues
September 08, 2008, 12:50:36 pm
Hello.

I have installed CiviCRM 2.1.beta3 on Joomla 1.5.6 using a shared Dreamhost hosting plan. I am able to install it via Joomla's admin panel (component install), but am unable to load any of the CiviCRM pages, such as Administrater CiviCRM, CiviCRM Home, etc.

I can click on CiviCRM under components, but that is about it, however, when I click on the link for, say, CiviCRM Home, I get the message:

Quote

Fatal error: Uncaught exception 'Exception' with message 'XML data could not be loaded. Make sure you specified the correct path.' in /home/.dudette/[account]/[domain]/sfcm/administrator/components/com_civicrm/civicrm/packages/IDS/Filter/Storage.php:217 Stack trace: #0 /home/.dudette/[account]/[domain]/sfcm/administrator/components/com_civicrm/civicrm/packages/IDS/Filter/Storage.php(108): IDS_Filter_Storage->getFilterFromXML() #1 /home/.dudette/[account]/[domain]/sfcm/administrator/components/com_civicrm/civicrm/packages/IDS/Monitor.php(167): IDS_Filter_Storage->__construct(Object(IDS_Init)) #2 /home/.dudette/[account]/[domain]/sfcm/administrator/components/com_civicrm/civicrm/CRM/Core/IDS.php(113): IDS_Monitor->__construct(Array, Object(IDS_Init)) #3 /home/.dudette/[account]/[domain]/sfcm/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php(74): CRM_Core_IDS->check(Array) #4 /home/.dudette/[account]/[domain WITHOUT .com after]  in /home/.dudette/[account]/[domain]/sfcm/administrator/components/com_civicrm/civicrm/packages/IDS/Filter/Storage.php on line 217


I am suspecting that it is the domain part without the .com after.
It more accurately says, "[subdomain].dreamhoster", instead of "[subdomain].dreamhosters.com"

Anyone have any solutions for this?

Thanks in advance,
Einar Hjauriksson
Reykjavik Collective for Independent Media

Kurund Jalmi

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Re: Unable to use CiviCRM post-install, because of XML data issues
September 08, 2008, 10:59:20 pm
Can you delete this file:
Quote
media/civicrm/upload/Config.IDS.ini.
I am not sure if this will solve your problem, but you can try ...

Kurund
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ehjauriksson

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Re: Unable to use CiviCRM post-install, because of XML data issues
September 09, 2008, 05:48:39 pm
I am not sure where Config.IDS.ini would be. I cd into the com_civicrm directory and ran " find -name'Config.IDS.ini' " to no avail.

Donald Lobo

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Re: Unable to use CiviCRM post-install, because of XML data issues
September 09, 2008, 08:47:19 pm

in joomla, the Config.IDS.ini file is here: media/civicrm/upload/Config.IDS.ini

lobo
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ehjauriksson

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Re: Unable to use CiviCRM post-install, because of XML data issues
September 09, 2008, 10:00:54 pm
Got it. Thanks. I kept thinking it was still in admininistrator/components/com_civicrm/... sorry for that.
It works now that I renamed the file to .backup (for backup and deactivation).

Do you know why it does not work with this file there though?

kenlyle

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Re: Unable to use CiviCRM post-install, because of XML data issues
October 06, 2008, 06:43:25 am
Just to add another variable, I had moved my domain by cPanel Home Directory backup/restore from a MySQL 4.1 host to a MySQL 5 host, and got this error.

Anyway, renaming this file also cleared this error for me in Joomla 1.5.7 and CCRM 2.1.

Thanks,
Ken

youngwax

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Re: Unable to use CiviCRM post-install, because of XML data issues
October 10, 2008, 05:30:32 am
hey, it works for drupal, too.

drupal-install-dir/sites/default/files/civicrm/upload/Config.IDS.ini

if your civicrm upload files are in another site directory (ie. you have several sites working off the same codebase), adjust accordingly.
« Last Edit: October 10, 2008, 05:36:35 am by youngwax »

zuesty

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Re: Unable to use CiviCRM post-install, because of XML data issues
December 16, 2008, 05:55:05 pm
Worked on my 1.5.8 joomla civicrm 2.1.3 on Bluehost. Thank you

jgaryt

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Re: Unable to use CiviCRM post-install, because of XML data issues
April 07, 2009, 06:10:50 am
Thanks for the information.  This worked for me too, but I chose to edit the information in the file.  I had copied a production site to a new staging server for updates and testing, and the path values were incorrect, causing the error when accessing CiviCRM.  I changed the path values to reflect the location of the Drupal installation, and all was well.

jgaryt

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Re: Unable to use CiviCRM post-install, because of XML data issues
July 06, 2009, 10:58:54 am
I deleted this file in a Drupal 6 / CiviCRM 2.2 installation and now it works.

Don't know why and don't really want to know why, but it works now.

drupal-install-dir/sites/default/files/civicrm/upload/Config.IDS.ini
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brigittem

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Re: Unable to use CiviCRM post-install, because of XML data issues
February 18, 2010, 04:44:07 am
This works for me too, but the file is at another place :

drupal 6.15
Civicrm 3.1.1

drupal/sites/default/files/civicrm/templates_c/en_US/ConfigAndLog/Config.IDS.ini

I edited the file and replaced the old directory with the new. works fine.

jts

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Re: Unable to use CiviCRM post-install, because of XML data issues
July 28, 2011, 07:39:30 am
I was getting

Quote
Exception: XML data could not be loaded. Make sure you specified the correct path. in IDS_Filter_Storage->getFilterFromXML()

after transferring a Drupal 7 and CiviCRM 4.0 site to a development machine.

bridgittem's post above pointed to the right folder for me too.  thank you.
« Last Edit: July 28, 2011, 07:41:03 am by jts »

Kurund Jalmi

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Re: Unable to use CiviCRM post-install, because of XML data issues
July 31, 2011, 11:17:23 pm
In general when you move existing install you should follow below instructions:

http://wiki.civicrm.org/confluence/display/CRMDOC40/Moving+an+Existing+Installation+to+a+New+Server+or+Location

HTh
Kurund
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  • Unable to use CiviCRM post-install, because of XML data issues

This forum was archived on 2017-11-26.