CiviCRM Community Forums (archive)

I found the problem, and I'm a little embarrassed.  When I first copy-pasted the awk script, I missed a couple characters at the very beginning.  So instead of

#!/usr/bin/awk

I had

/bin/awk

Despite all my subsequent staring at the file while trying to figure out what was going on, I did not notice the change until I ran diff as you suggested.  Thanks

Thanks, kmarkley!

(BTW, low-tech is often good-tech!)

Alan,

I'd like to help, but I'm going to need to see the exact error messages (sanitised of course so you don't reveal your passwords to the whole web)

• I don't know much about Drupal, but perhaps the URL is different (I wrote the scripts for the Joomla environment)
• Run the scripts with the verbose flag on (set the first line to #!/bin/bash -v)
• Try executing the script by hand, one command at a time. That might reveal what the error is.

Ken

I'm assuming that zyOjEhY5.......c1OCKrty.com is the value that you set for TheKey?

If so, I can't see how SendUrl could take on that value.

Are you using bash as your shell? Is bash on your system (ls /bin/bash should not give you "file not found").

The path for the .log file puts it in the root directory (/) which you are probably prohibited from writing in. Set the TmpDirectory argument.

I tried the following path for TmpDirectory:
tmp
/tmp
/home/account/tmp
/home/account/public_html/tmp

all of them exist and I tried to give them all 777 rights, and I always get the same error:
root@server [/home/account/scripts-civimail]# bash mail-send.sh
/mail-send.sh.4702.log: No such file or directory
Failed to connect to CiviCRM

---- Return-code returned by wget ----
1

---- Contents of wget log ----
/mail-send.sh.4702.log: No such file or directory
root@server [/home/account/scripts-civimail]#

To debug, i was trying to echo the variables to check that they are all correct, and i did run into a problem: each of them display properly, but the combined one $SendUrl for example is wrong. It looks like each of the component is writing over instead of after the previous one. Like:
echo ${TheHost} gives:
http://mywebsitenamethat_is_very_long.com
but echo ${TheHost}${ThePath} gives:

/sites/all/modules/civicrm/bins_very_long.com


Doing some research on bash and this strange behavior sent me to this /r issue which might not be related but it is still a strange issue, and does not help debug.

Ken,
Thanks for your help. I am using UltraEdit, so it was very easy to search and remove ^r. Indeed, by copying and pasting from the website, each variable ended up being terminated by a ODOA (hex) or /r/n and that was screwing up the string manipulation in bash!

As soon as I removed the /r the script works!

Thanks for your help, and sorry it took me so long to realize what was hapening.

Alan,

1. Yes
2. The command that you ask cron to run is the same one you call from the command line
    <path>/mail-send.sh
    <path>/mail-receive.sh

Regarding rates, the question is threefold ...
1. How long do you want it to take for your largest mailing to be sent?
2. What is the maximum number of emails you feel you can safely send in one hit, before some email facility out there classifies you as a spammer? (I have no opinion on what this might be)
3. What fraction of emails sent will generate some form of response?

[4] = [1] divided by [2] = the time between subsequent calls to mail-send.sh
[5] = [4] divided by [3] = the time between subsequent calls to mail-receive.sh

Don't forget to visit the CiviMail Configuration and set Mailer Spool Period to "[4]" (expressed in seconds) and Mailer Batch Limit to "[2]".

My settings are 5 minutes (300 seconds) between calls to mail-send.sh; 30 emails sent in a batch (ie, very conservative); and 12 minutes between calls to mail-receive.sh.

Ken