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  • CiviCRM Community Forums (archive) »
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  • Problems with installing
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Author Topic: Problems with installing  (Read 2233 times)

keske

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Problems with installing
October 01, 2009, 10:28:10 am
Hello,

I'm trying to install Civicrm 3.0.0 on Joomla 1.5.14 with PHP 5.2.8 and MySQL 5.0.67.

But still every time the same message.

Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM i8rl_modules AS m LEFT JOIN i8rl_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

Then it says: Civicrm installed succesfully, but I see only the message below:

Warning: Smarty error: problem writing temporary file '/usr/home/deb8507n4/domains/......nl/public_html/media/civicrm/templates_c/en_US/nl_NL//%%EA/EAA/wrt4ac4e3ce9d4f2' in /usr/home/deb8507n4/domains/......nl/public_html/administrator/components/com_civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1094

Warning: include(/usr/home/deb8507n4/domains/......nl/public_html/media/civicrm/templates_c/en_US/nl_NL//%%EA/EAA/EAA96A89%%joomla.tpl.php) [function.include]: failed to open stream: No such file or directory in /usr/home/deb8507n4/domains/......nl/public_html/administrator/components/com_civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1264

Warning: include() [function.include]: Failed opening '/usr/home/deb8507n4/domains/......nl/public_html/media/civicrm/templates_c/en_US/nl_NL//%%EA/EAA/EAA96A89%%joomla.tpl.php' for inclusion (include_path='.:/usr/home/deb8507n4/domains/......nl/public_html/administrator/components/com_civicrm/civicrm:/usr/home/deb8507n4/domains/......nl/public_html/administrator/components/com_civicrm/civicrm/packages:.:/usr/local/lib/php') in /usr/home/deb8507n4/domains/......nl/public_html/administrator/components/com_civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1264

I tried the install from the directory method and changed my .htaccess. I added:
php_value memory_limit 64M
php_value register_globals off
php_value max_execution_time 600

I also changed the permissions. Still no luck!

Does somebody know what I must do?

Thanks a lot,

Gr.
keske
« Last Edit: October 01, 2009, 11:59:14 am by keske »

Kurund Jalmi

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  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Problems with installing
October 01, 2009, 04:50:15 pm
Quote
Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM i8rl_modules AS m LEFT JOIN i8rl_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

This looks like an error related to your MySQL server or may be joomla related, so try posting it in joomla forums.
Quote
Warning: Smarty error: problem writing temporary file '/usr/home/deb8507n4/domains/......nl/public_html/media/civicrm/templates_c/en_US/nl_NL//%%EA/EAA/wrt4ac4e3ce9d4f2' in /usr/home/deb8507n4/domains/......nl/public_html/administrator/components/com_civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1094

Looks like apache user does not have write permission on /usr/home/deb8507n4/domains/......nl/public_html/media/
Quote
try chmod -R 777 /usr/home/deb8507n4/domains/......nl/public_html/media/

HTh

Kurund
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keske

  • Guest
Re: Problems with installing
October 02, 2009, 02:12:19 am
Hello Kurund,

I tried everything, but I can't install the component succesfully. In the Joomla forums I find out that the php execution time is to short, so I managed that in the .htaccess file. Still no change. I also changed the permissions on the mediafolder to 777, but that also didn't change anything.

There was a post telling that I have to delete all the tables in the database and reinstall, but the most tables are locked with a foreign key. I can't delete them with phpmyadmin.

Do you have other suggestions?

Thanks for your reply.

Gr. Kees

Kurund Jalmi

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  • I’m (like) Lobo ;)
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  • Posts: 4169
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    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Problems with installing
October 02, 2009, 09:48:09 am
Quote
There was a post telling that I have to delete all the tables in the database and reinstall, but the most tables are locked with a foreign key. I can't delete them with phpmyadmin.

Run this sql file: sql/civicrm_drop.mysql . This will drop civicrm related tables and then you can drop the database.

But if you have loaded sample data, then before dropping database you will have to manually drop few tables.

Kurund
« Last Edit: October 02, 2009, 09:53:23 am by Kurund Jalmi »
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ebonney6

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Re: Problems with installing
November 24, 2009, 01:55:13 pm
I'm trying to drop the mySQL tables as well with the same errors. I don't understand what you are suggesting we do. Can you please explain where and how to drop the tables. I'm working in phpMyAdmin.

Thanks,
Eliz

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Problems with installing
November 25, 2009, 02:26:33 am
Eliz:

As I mentioned in above post

Quote
Run this sql file: sql/civicrm_drop.mysql . This will drop civicrm related tables and then you can drop the database.

You can also copy+paste sql from this file in your phpmyadmin.

HTh
Kurund
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Problems with installing

This forum was archived on 2017-11-26.