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  • CiviCRM Community Forums (archive) »
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
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Author Topic: failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14  (Read 1512 times)

timindaburgh

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failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
October 01, 2009, 12:05:39 pm
After following the details at the Joomla upgrade page, I ran the Database Upgrade script. Running this script gave me a white page with an unrecoverable error.
Quote
Sorry. A non-recoverable error has occurred.
Database check failed - it looks like you have already upgraded to the latest version (v3.0.alpha2) of the database.
(this was the second time I tried to upgrade. The first time I forgot to copy the text that was on the screen)

Now, when I click on almost any name in civicrm I get the following error information on a white page:
Quote
Fatal error: CRM_Core_Invoke::require_once() [function.require]: Failed opening required 'CRM/Contact/Page/View/Tabbed.php' (include_path='./public_html/administrator/components/com_civicrm/civicrm:./public_html/administrator/components/com_civicrm/civicrm/packages:.:/usr/local/php52/pear') in ./public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php on line 187

When I tried to get a list of contributions I entered within the last few days, I received the following error:
Quote
Sorry. A non-recoverable error has occurred.
Could not find valid Key

I do have a backup of my sql database, but not a backup of the entire directory tree (it seems too big for my small bandwidth and local server to backup). So, I can't easily go back to civicrm 2.2.9. I could restore my entire site, but I will lose work that I have done for the last 3 days.

Where do I go from here?
« Last Edit: October 01, 2009, 02:37:59 pm by timindaburgh »
The pellet with the poison is in the chalice from the palace. The vessel with the pestle has the brew that is true.

Dave Greenberg

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Re: failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
October 01, 2009, 04:23:57 pm
It sounds like you don't have some (all) of the latest 3.0 codebase files on your server. Possibly the file transfer from where you unzipped the new download was incomplete or failed or went to a different spot. (I can tell this because the the file referenced in the Fatal error (Page/View/Tabbed.php) is not used / not part of 3.0.)

Not sure what state you're site is currently in so it's hard to advise what to do :-(
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timindaburgh

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  • CiviCRM: 4.1.1; CMS: Drupal 7
  • CiviCRM version: 4.1.1
  • CMS version: Drupal 7
Re: failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
October 01, 2009, 05:10:20 pm
Thanks for the reply. I have chosen to do a complete restore. I'll look into the details of the upgrade to 3.0.0 as suggested again later. From what I can tell, the improved features are well worth taking the time to to the upgrade properly. I just wish I would have followed the instructions to the letter - I wouldn't be in this predicament right now.

I just thought that after I had successfully upgraded to 2.9.9 from a previous version, the jump to 3.0.0 would not have been such a show-stopper  ;)

Post can be closed.
The pellet with the poison is in the chalice from the palace. The vessel with the pestle has the brew that is true.

timindaburgh

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  • Posts: 26
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  • CiviCRM: 4.1.1; CMS: Drupal 7
  • CiviCRM version: 4.1.1
  • CMS version: Drupal 7
Re: failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
October 01, 2009, 06:59:18 pm
Spoke too soon. When my web host brought back 2.2.9, it seems that the files have all been restored, but now I can't access any aspect of civicrm although I see the administration structure in the back end. When I press on any button, I get the following:


Quote
Sorry. A non-recoverable error has occurred.
DB Error: no such field

Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
            
  • => CRM_Core_Error
  • [1] => handle
            )

        
Code: [Select]
=> -19
    [message] => DB Error: no such field
    [mode] => 16
    [debug_info] => SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1054 ** Unknown column 'civicrm_preferences.domain_id' in 'where clause']
    [type] => DB_Error
    [user_info] => SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1054 ** Unknown column 'civicrm_preferences.domain_id' in 'where clause']
    [to_string] => [db_error: message="DB Error: no such field" code=-19 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1054 ** Unknown column 'civicrm_preferences.domain_id' in 'where clause']"]
)[/quote]

How can I get my civicrm 2.2.9 back again, or my data working with 3.0.0? Thoughts?
« Last Edit: October 01, 2009, 07:07:00 pm by timindaburgh »
The pellet with the poison is in the chalice from the palace. The vessel with the pestle has the brew that is true.

Dave Greenberg

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  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
October 02, 2009, 05:43:59 pm
Looks like you still have 3.0 code running (but with a 2.2.x database). Seems like the 2.2.9 restore was not complete :-(

(I say this because the error below indicates that the code being run is looking for a database column that is part of 3.0 but didn't exist in 2.2.x.)

Protect your investment in CiviCRM by  becoming a Member!

timindaburgh

  • I’m new here
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  • Posts: 26
  • Karma: 3
  • CiviCRM: 4.1.1; CMS: Drupal 7
  • CiviCRM version: 4.1.1
  • CMS version: Drupal 7
Re: failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14
October 07, 2009, 07:24:59 pm
Dave, indeed this was the case. What was required was a clean install of 3.0 which was done for me on Siteground by one of the reputable professionals from the list. I am extremely happy with the new version. Now I will be importing my data using the civicrm wizards.

Up and running once again... and liking the changes to the product.

I consider this topic closed now.
The pellet with the poison is in the chalice from the palace. The vessel with the pestle has the brew that is true.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • failure on Upgrading 2.2.9 to 3.0.0 within Joomla 1.5.14

This forum was archived on 2017-11-26.