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  • Problem with 3.0 upgrade, "loading" symbol, then lockup
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Author Topic: Problem with 3.0 upgrade, "loading" symbol, then lockup  (Read 3075 times)

flug

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Problem with 3.0 upgrade, "loading" symbol, then lockup
October 01, 2009, 04:33:25 pm
I just upgraded 2.2.9 to 3.0.0 and though the installation seemed to go just fine with no errors shown, now CiviCRM doesn't work at all.

CiviCRM is installed under Drupal 6.14.

Here is what happens:

1. Go to main drupal home page, sign in.  All works fine.
2. Click on CiviCRM.  It opens the page as expected and looks fine.
3. If I click on any link (even to go back to the drupal main home page, or any civicrm link, or any item in the civicrm menus at the top of the page), the page greys out, a white rectangular box appears with the rotating circular "wait while the page is loading" animation, and then a black and white photo of a camera with a slash through it appears (ie, the "no photography allowed here" symbol), along with an "X" to close that popup box.

When you click the "X" the process just repeats (ie, screen greys out, white box with circular "wait" animation appears, then camera/slash graphic appears again).

This happens with every single link clicked on that page, every time, even links that take you off that page to somewhere else.

You can't get out of that loop, except by pressing the esc. key or just navigating to another page altogether.

I already tried most of the upgrade troubleshooting suggestions at http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Drupal+Sites+to+3.0 (ie, making sure resource URLs are OK, resetting the session, making sure the settings file is OK, deleting the files in templates_c, etc.

No joy so far.

Any ideas for solving this would be very much appreciated!


Kurund Jalmi

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Re: Problem with 3.0 upgrade, "loading" symbol, then lockup
October 01, 2009, 04:38:16 pm
Do you have lightbox module installed for your site?  There was a bug which is fixed in dev version of lightbox.  Try using dev version or disable lightbox.

Kurund
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flug

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Re: Problem with 3.0 upgrade, "loading" symbol, then lockup
October 01, 2009, 04:45:21 pm
Quote from: Kurund Jalmi on October 01, 2009, 04:38:16 pm
Do you have lightbox module installed for your site?  There was a bug which is fixed in dev version of lightbox.  Try using dev version or disable lightbox.

Aha--problem solved.

Thank you!

flug

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Re: Problem with 3.0 upgrade, "loading" symbol, then lockup
October 01, 2009, 04:47:45 pm
By the way, I have to say that so far I'm liking the improvements in 3.0 a lot.  It solves several sticky little problems and seems to generally look & work better!

lkdasa

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Re: Problem with 3.0 upgrade, "loading" symbol, then lockup
October 20, 2009, 02:53:15 am
Phew! thanks!

I was thinking it was some new feature from v3 that wasn't working.

m.e.

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Re: Problem with 3.0 upgrade, "loading" symbol, then lockup
December 16, 2009, 03:03:20 pm
Which lightbox module are you all referring to?

I have Lightbox2 installed and am getting this same problem, but I don't see a reference on the project page for Lightbox2 about fixing any bugs affecting CiviCRM ...

Kurund Jalmi

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  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Problem with 3.0 upgrade, "loading" symbol, then lockup
December 18, 2009, 02:58:50 am
Quote
Which lightbox module are you all referring to?

You should install dev version: http://drupal.org/node/172953

Kurund
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Problem with 3.0 upgrade, "loading" symbol, then lockup

This forum was archived on 2017-11-26.