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Author Topic: Can't Access Dashboard after 3.0 Upgrade  (Read 2930 times)

bryancn

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Can't Access Dashboard after 3.0 Upgrade
October 02, 2009, 07:36:42 pm
After upgrading to 3.0 I cannot access the dashboard (ie mysite/index.php?q=civicrm&reset=1 or mysite/index.php?q=civicrm/dashboard&reset=1). The browser stalls and the mysqld utilisation maxes out, even if left for hours. I can access any other menu via mysite/?q=civicrm/admin&sessionReset=2 and all data and functionality seem to be present. If i go straight to these after restarting mysql there is no utilisation issue.

I have tried the various reset functions in upgrade troubleshooting and all tables checkout OK in mysql.

I would be grateful for further advice or suggestions.

Bryan

Donald Lobo

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Re: Can't Access Dashboard after 3.0 Upgrade
October 02, 2009, 08:23:03 pm

i think someone else mentioned this issue, and if i had to guess there is a bug in the system. Any chance we can get ssh access to your system so we can debug this

If the above is not possible, can you get on IRC (link at top of page in nav bar). We can ask you to insert some debugging code that will help us track it down and hopefully squash the bug :(

thanx

lobo
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bryancn

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Re: Can't Access Dashboard after 3.0 Upgrade
October 02, 2009, 08:58:57 pm
Sure, what access do you need? Contact me for a login.

Bryan

Donald Lobo

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Re: Can't Access Dashboard after 3.0 Upgrade
October 02, 2009, 09:51:06 pm

can you get on IRC and we can get login details there. I'm headed to bed soon, so might need to be over the weekend

lobo
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bryancn

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Re: Can't Access Dashboard after 3.0 Upgrade
October 03, 2009, 03:41:43 am
I'm GMT+12 in NZ. Try on IRC when it suits

B

franzos79

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Re: Can't Access Dashboard after 3.0 Upgrade
October 03, 2009, 07:25:08 am
I have the same problem, I upgrade from 2.2.7 and right now I can't access the dashboard. SOme suggestions?

Deepak Srivastava

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Re: Can't Access Dashboard after 3.0 Upgrade
October 05, 2009, 03:07:20 am
Its an issue with 3.0 (- http://forum.civicrm.org/index.php/topic,10176.0.html) and civicrm team is looking into it.
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Kurund Jalmi

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Re: Can't Access Dashboard after 3.0 Upgrade
October 05, 2009, 03:58:45 pm
Filed http://issues.civicrm.org/jira/browse/CRM-5186

Kurund
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  • CiviCRM Community Forums (archive) »
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  • Support »
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  • Can't Access Dashboard after 3.0 Upgrade

This forum was archived on 2017-11-26.