CiviCRM Community Forums (archive)

I thought I had raised this before but maybe it came up during the code sprint - but if so looks like nothing was included in the chapter (which looks like one i had a hand in so mea culpa perhaps).

When merging contacts it seems we have no indication as to whether one or both of the records has a CMS account. Problem seems to be (unless my testing went awry)  that Admin can therefore unknowingly merge a contact that had a Drupal account into a civicrm record that didn't. Result is the the 'user' then has a Drupal account with no Civicrm record, and the Civicrm record has no Drupal account.

Outcome is inevitable confusion for most concerned.

So if the above is correct analysis - what can be done?

At a minimum level, can the Merge Contacts screen include a checkbox that would be checked if that user has a CMS account?

Since the Adv Serach has a "Does the contact have a Drupal Account? " I am hoping that this is 'trivial' at least for Drupal systems - not sure what happens on Joomla set ups.

If only one account has a 'cms account' can that be 'merged' from B to A? If not then at least if the above is possible, then Admins will be able to spot this and know that they will either need to 'flip' the records - or set up a new Drupal account for user A with user B's username - and send them out a 'replacement account' type message, or at least an email suggesting they will need to 'request a new password' on their next visit.

I'm using civiCRM 3.1.4 with Joomla!.
I would like to know if the issue has been corrected. Has a patch eventually been done ?

I've tried merging some dupplicated contacts and have not seen any mention of CMS account.