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  • Errors on autofiling
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Author Topic: Errors on autofiling  (Read 1141 times)

myles

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Errors on autofiling
October 16, 2009, 04:21:52 am
Whilst setting up CiviMail I came across the following article:

http://wiki.civicrm.org/confluence/display/CRMDOC/Autofiling+email+activities+via+EmailProcessor

This could solve a gap in our recorded activity with our constituents as much email activity goes on outside civicrm..

I've set up mail accounts in the admin section and a site key and run the link as given in the above article..

I get errors -

It fetches 50 emails
Then for each one it reports:

"Failed Processing: <email subject> Reason: Missing Activity fetching message 1 and putting it in the ignored mailbox"

After the 50 it reports:

"Sorry. A non-recoverable error has occurred.

No clue about the ezcMailMultipartReport

Return to home page."

There are a load of files in the ignored mailbox (under sites/default/files/civicrm/custom/CiviMail.ignored/etc...) which I can't read, but are presumably mail files that some client could read. - I need to understand this but that's another learning curve!

I get the impression that the first ("Missing Activity") is not a coding error, but rather my user error - that I have missed out on the obvious and somehow I should tell the script what activity type to link into...

Can anyone enlighten me please?


Donald Lobo

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Re: Errors on autofiling
October 16, 2009, 06:53:57 am

The error message needs to be improved, i'll fix that for 3.0.2

You need to create an activity type with the exact name 'Inbound Email'

Alternatively, u can set the constant: EMAIL_ACTIVITY_TYPE_ID

in the file: bin/EmailProcessor.php, line 36

thanx

lboo
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myles

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Re: Errors on autofiling
October 16, 2009, 03:31:09 pm
Brilliant, thanks.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Errors on autofiling

This forum was archived on 2017-11-26.