CiviCRM Community Forums (archive)

Hi folks,

I found a problem with printing in CiviEvents. When I click on the CiviEvent link to access the Event dashboard page, I see a list of participants. When I click on the "View" link for one of these participants, I have the contact information screen. Upon clicking on the "printer-friendly view" icon in the upper right hand corner I get a plain page with the participant's information. However when I now print the page out I get a blank page. I have tried this with IE 8 and with Firefox 3 (both on Windows XP) and I get the same results with both. The system is based on CiviCRM 2.2.7 and Drupal 6. Any thoughts why the printouts are blank and how I can fix that? I appreciate everyone's input.

Cheers,
Luis

I have this same problem.  My client needs to print out the event registrant's details, and the only way I can currently do this is to print the non printer-friendly page or cut and paste into word processing program.  I am using Joomla and CiviEvent.  Yes, the same problem exists on joomla.demo.civcrm.org.  The page just prints url at bottom and <img src="http://....."> at top.  It seems to be stalled on finding an image?

I tried it again, still get nothing on print... attaching screen shot of the printed page.  I've tried on IE and FF on PC... printing to printer or pdf gives same result.  I'll go try it on a Mac now.

sorry, i was using the listing page

i reproduced it with the view page. can you please file an issue (point to this forum post). we'll investigate and fix

if important to you, please consider investigating and submitting a patch

lobo

This is fixed and will be part of the next (3.0.3) release as well as 3.1 alpha 2:
http://issues.civicrm.org/jira/browse/CRM-5358

The problem affects the Membership view page as well.
If you need a quick fix, you can probably get away with removing or commenting out these 3 lines from your copy of civicrm/css/print.css:
.form-item {
     display: none;
}