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Author Topic: error message - PLEASE ENTER A PACKAGE DIRECTORY  (Read 3139 times)

edutrek

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error message - PLEASE ENTER A PACKAGE DIRECTORY
October 26, 2009, 03:39:03 pm
I've attempted to install the "civicrm-3.0.1-joomla.zip" from the tmp directory and I receive the error message "please enter a packeage directory".

I've also tried uploading the file using Joomla!'s component installer and it times out and crashs the admin panel.

I don't have shell access on my GoDaddy server so I am unable to un-tar or un-zip the "civicrm.3.0.1-joomla.zip" directly on the server.  What are my options?
EduTrek

lcdweb

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Re: error message - PLEASE ENTER A PACKAGE DIRECTORY
October 26, 2009, 03:51:50 pm
You must unpack the zip file to install from directory.
Use GoDaddy's file manager interface to unzip, or you can install extplorer or another file management utility inside Joomla.
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edutrek

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Re: error message - PLEASE ENTER A PACKAGE DIRECTORY
October 26, 2009, 05:12:08 pm
Well, I used GoDaddy's file utility to un-zip the "civicrm-3.0.1-joomla.zip" file and tried to install from the directory:

/tmp/com_civicrm

and I get the same error message. 

There are three files in the exploded "com_civicrm" directory:

"civicrm.xml", "install.civicrm.php" and "uninstall.civicrm.php". 

I tried adding the first two (one at a time) to the directory string and received the same error.

Any suggestions?

EduTrek

edutrek

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Re: error message - PLEASE ENTER A PACKAGE DIRECTORY
October 26, 2009, 05:39:17 pm
I went back to the installation documentation and saw the tip:

"put the full file system path to the  com_civicrm, something like /home/yourusername/public_html/yourjoomladirname/tmp/com_civicrm/"

using the full file system path worked.


Thanks for putting me on the right track.
EduTrek
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • error message - PLEASE ENTER A PACKAGE DIRECTORY

This forum was archived on 2017-11-26.