CiviCRM Community Forums (archive)

The site running civicrm uses paypal standard to process payments, both one-time and recurring. The problem is that the contributor's address is ot being transferred to paypal. It is going far enough that the user does't have to re-renter it, but it is not storing in the paypal database or appearing on paypal receipts. Since this is a campaign, the address and additional information is important and is included on the civicrm receipt. However, as this is a campaign run by volunteers, there must be a check and balance system in place, and the address is needed to confirm payments and check reports. Is there anyway to pass this information on thoroughly to paypal? The custom donate page we were using prior to  civicrm had no problem storing this information in paypal or allowing it to show up on the paypal receipts. Any ideas?

I've been all over paypal forums and my paypal account. There is no setting. From everything I gathered it needs to be sent from the API. The custom form we used before simply pre-populated the paypal fields and the e-mails were sent with the information included, and the information was stored in paypal. A test paypal "donate" button also sends the e-mails correctly and stores the information.

Only the donations from contributions through civicrm are missing the information. Paypal isn't storing any address information from civicrm at all--it only stores the name and the donation amount. All other donation forms work fine.

Has anyone successfully had PayPal store information gathered by Civicrm, utilizing paypal standard?

just to be clear:

when civicrm sends the person over to paypal, the name and address information is transferred over and visible on the paypal screens? (u mentioned this in your first post)

if i had to guess, maybe its one of the other variables civicrm is sending over?

lobo

can u modify: CRM/Core/Payment/PayPalImpl.php

and change

                   'no_shipping'        => 1,

TO

                   'no_shipping'        => 0,

and see if that helps. if that does not, try adding

'address_override' => 1

below no_shipping and see if that helps

lobo