CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • main buttons from dashboard are missing!
Pages: [1]

Author Topic: main buttons from dashboard are missing!  (Read 1242 times)

nunodonato

  • Guest
main buttons from dashboard are missing!
October 28, 2009, 08:51:26 am
Hi everyone,

I dont know why, but today all the main buttons from the contacts dashboard are missing (activities,contributions, relationships,memberships, etc).
I tried using 3 different browsers (just in case), but the problem is the same.

I have no idea what might have caused this since I didnt updated anything.
This is 2.2.6 civicrm installation upgraded from 1.8.

please help!
thanks
nuno

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: main buttons from dashboard are missing!
October 29, 2009, 04:15:03 am
nuno:

Can you check Global Settings >> Site Preferences, "Contact Dashboard" make sure you have checked (activities,contributions, relationships,memberships, etc).

HTh

Kurund
Found this reply helpful? Support CiviCRM

nunodonato

  • Guest
Re: main buttons from dashboard are missing!
October 29, 2009, 04:34:02 am
HI,
yes everything is checked, I didnt change any configuration before this happened.

The only thing I'm noticing is that there are 2 strange vertical scrollbars on the side, when I'm in the contact dashboard.
(http://imgur.com/thSp6.jpg)

the right one can be scrolled down a lot, and the only thing that i see is white space... i guess something is really wrong...
any clues?

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: main buttons from dashboard are missing!
October 29, 2009, 09:50:21 am
THe javascript functions on your site are not working at all (missing Tabs, the show and hide sections are both showing, etc.). Most likely cause is using two different URLs to reference your site (i.e. http://mysite.org and http://www.mysite.org) OR possibly have an incorrect Resource URL in Global Settings.
Protect your investment in CiviCRM by  becoming a Member!

nunodonato

  • Guest
[solved] Re: main buttons from dashboard are missing!
November 01, 2009, 01:37:10 am
Hi Dave,
Thanks for the tip. Actually accessing the website with http://www. makes everything work again!! Strange, I would have never thought that it could make a difference...

cheers!

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • main buttons from dashboard are missing!

This forum was archived on 2017-11-26.